Name: Blackbaud Education Management: Communicating with Parents for Enrollment Season
Uploaded: 2025-12-10T20:31:27.135Z
Duration: 54 min
Description: Blackbaud Education Management: Communicating with Parents for Enrollment Season

Transcript for "Blackbaud Education Management: Communicating with Parents for Enrollment Season": Hey, y'all. Looks like we are still having a few people trickle in. So, thank you for joining us for this, webinar today about communicating with parents for enrollment season. So now a little bit about me. My name is Ryan and I'm a knowledge engineer here at Blackbaud coming to you live from the oddly cool today state of South Carolina. So where are you all from? Feel free to say hello in the chat, and hopefully you can hear me okay. Now as for me, I've been with Blackbaud for about ten years, supporting our education products, starting way back with the Education Edge. Hey. I see, oh, Bofur. That's not too far away from me. St. Louis, San Francisco. Got people from all over the country. Alright. So, just a few call outs as we get started. Now, as I said, the webinar audio will be broadcast through your computer speakers. So, hopefully, you can all hear me. You'll also receive a recording of the session within twenty four hours. And if you need captions, you can hover over the stage and click the CC button at the bottom of the screen to turn the captions on and off. If you encounter any audio or technical issues such as the slides freezing or the audio no longer coming through, usually a quick refresh of your browser is the best way to get it working again. And if all else fails, close the browser and log back in again. And then please click on the QA on the top right to submit any questions you may have, not the chat. With submitting your questions, please be specific. The more details that we have, the better we can address your questions directly. We've got a great team behind the scenes helping to answer these questions as we go along. And of course, we'll do our best to answer as many questions as possible within the allotted time. Now, next to Q and A, you should see the docs tab. So, please click on this to access several links and resources that you may want to access during our presentation and save for future reference, including the slides from today's session. And then you can adjust any settings by using the cog wheel at the bottom of the event space. So, as I said, today we're going to discuss communication. We're going to focus on communication with parents prior to the enrollment season, why proactive communication is important, and to discuss the different tools and new features available in the suite of products that can help your message get through to your families. We'll also share a few resources to help make the season smoother. And at the end, we'll go over some of the questions you submitted as part of a registration. Now we haven't, like I said, we have an excellent team working behind the scenes to answer questions you may have during the process. So, feel free to drop them into the Q and A tab as they come in. So, we're going to start off with why. So, why communicate now? For some of you, communication is already part of your routine and that's great. For those of you that are either newer to your role or new to Blackbaud, or maybe just looking for ways to improve, these are the main reasons we see that proactive communication could be helpful for you. So, communicating now can help ensure that you have the correct contact and family information for your students. Did a family move last year? Maybe a parent got married or divorced, or perhaps their family situation changed in other ways. Letting your parents know the information you need from them and how to update it will ensure that when it's time for contracts to go out, they're going to the right people. Another important consideration is to give parents a heads up on what to expect. When should they see their contracts? Do you have limited spots available or offer discounts for those that sign up early? Do you have different contract dates for new versus reenrolling students? Do you integrate with a billing system like tuition or billing management and have some extra considerations a parent might need to know? Getting this information to your parents allows them to plan ahead and be ready when the time comes for the contracts. And then, of course, remind your parents where they can locate any resources your school has collected for them. Whether this is on your resource board, on your website, or wherever else you might have this, giving parents a one stop shop on documents they may need prior to enrolling can make the process smoother for them too. Making sure you have multiple ways to communicate with them and have resources available can help improve their engagement in the enrollment process. And of course, one of the biggest reasons to communicate is that many of the issues we see here in support during the contract season are simply due to parents not following instructions. So for those of you that are integrated with tuition management, I can guarantee you've had at least one parent contact you about receiving the family ID exists error. Now, while there are rare occasions where this is a system issue, most often it's due to somebody not doing or doing something. Most frequently, what I've seen is it's just parents being impatient and hitting that refresh button or closing out of the browser before the enrollment completes. So, our system never gets the message that, yes, this enrollment went through, leaving them with a pending contract. Now, other things we've seen, maybe the parents got separated or married last year, but they've never provided your school with their updated email, phone, or address information. So, the contracts aren't going to the correct parents. Parent got a new job and a new work email, but the school's communication is going to their old work email. The parent went through your billing system directly to enroll instead of going through the contract. Or both parents attempted to access and complete the contracts at the same time. And I can tell you I have seen this more frequently than I ever thought I would. I think the closest one that I saw was two parents submitted within seven milliseconds of each other. Not seven seconds, seven milliseconds. Now, moving on, as we all know, email fatigue is real. Parents may receive a lot of communication from you from newsletters, reminders, etcetera, but they also receive a lot of communication from other sources. Using more than one method of communication ensures that parents are more likely to read what you send or at least alerts them to keep an eye out and not accidentally delete an email. So, what does all this communication mean for you? Well, knowing what to expect can increase your parents' happiness with the school. Frustrated parents, as we know, can easily become angry parents and angry parents take up time. So, reducing the basic questions coming in from parents can help make sure that your admissions staff has the time that they need to focus on the more unique scenarios that require additional attention. So, now we're going to take a closer look at how to communicate along with the different tools that are available to you. So, these are the main tools that we're going to take a look at along with some good use cases for them shortly. But I wanted to go over the list first. So, probably the most popular tool for communicating in the software is Push Pages. As you likely know, these are great for sending emails with more detail like links, images, and more. You can use lists to quickly filter and ensure you're sending it to the appropriate individuals in your school. Official notes are a good way to communicate with candidates or students. Though typically used during the admissions process or during the school year for academics, there are scenarios where having an official note could be helpful. Notifications are available in many different places in the system and most of them can be customized to fit your message. So contract notifications are a big part of this, but you can also use the notifications tied to checklist steps for both candidates and students. The resource board is a place your parents should already be familiar with. So, including information about the upcoming enrollment season here would be natural to them. And then finally, I've this one kind of surprised me, but we've had a few schools let us know that they use event registrations to help collect information from duly accepted candidates. So, we're going to take a look at how that can be done. So, let's get started with Pushpage. Now, Pushpages are great for communicating out general information to a large number of users. Using the templates can ensure that your Pushpages all have a consistent look and feel. Push pages also allow targeting for certain groups via the distribution groups. Finally, if you already send out newsletters to your parents, they're likely familiar with receiving push pages. So this means your content for enrollment season can be kept in a similar format to what they're used to seeing. All that said, there are a few drawbacks to push pages. They require a bit more work to set up, you know, ensuring that your templates have the right format, coloration, etcetera. They don't have the same in-depth placeholders as other communication methods like notifications or official notes. And setting up a list or a distribution group may be daunting. So, when would you want to use Push Pages? As I stated, push pages are great for sending generic information to a lot of parents at once. So this could be letting them know when contracts will be available, you know, if your school offers early enrollment discounts, and certain deadlines, such as if your school only has a certain number of spots remaining. This can also be great for providing parents with information on where else you have information from your school, whether this is the resource board, what to expect for communications like contract notifications, pages on your website that might be helpful, etcetera. So, we talked about the benefits and the drawbacks. So let's see how we can avoid some of these drawbacks. So the first big drawback that we see is push pages require more setup than other forms of communication. So now we're going to take a look in the products. So bear with me just one moment. Okay. So to get around this, the best thing to do is to go ahead and create templates for similar Pushpage communication types. I go in here into Pushpage, open up my templates, and I'm going to create a new template for my enrollment season communications. There we go. I think this wide right looks good. So now once I have this here, I can go through, customize it to fit my school's coloration, add in different blocks that'll be relevant, such as links or downloads, and then enter in any text or information that they need to know. And as, Brian just posted in the chat, we have some excellent resources to help you out both with the push pages and the advanced lists. Now, coming back to the drawbacks of push pages. Now, when you're creating them, you'll likely notice that the placeholders in here are a little bit less specific than elsewhere in the system. Now, remember, push pages are more for generic bulk communications. So, keep the information that you're communicating with these more generic to follow suit. And then last is going to be setting up the list for the distribution groups. Using the list templates will give you a good starting point. And, actually, let me go ahead and show that to you as well. So when I'm getting ready to set up a distribution group, I'll go in here into the reporting, manage lists, and the basic and advanced lists. And I always like to start out looking at the list templates first. Now, when you're thinking of distribution groups, the main category that you'll be looking at here is constituent information. And then from here, I'm just going to find the one that most closely fits what I'm looking for, such as pairs of incoming students and click View Copy next to it. Now, once you're in here, you can add any other necessary filters that you need to. For my case, I'm going to say this looks good. But one thing I want to do before I leave here is take note of where the parent information is. So if I look here on the display fields, I can see that this user base one has all the child's information, which means this user base with no number on it is going to have our parent information. Now, I'm going to go ahead and save this list. And I'm going to show you why that's important to take note of. We come back to Pushpage and I go to create a distribution group, I can come up here into Add Lists. And a nice little trick that I didn't know at first but is amazing in here, if you know the name of your list, you can just click in here and start typing. So, e n r o. Perfect. And I'm going to select Add Selected List. Now, you see here, it says there are multiple user base objects. Since we noticed earlier that the one with the number on it was for the child and the one without the number on it was for the parent, we know that this is going to send to the parent's email as opposed to sending to the child's email. So, I click Select, and now my distribution group is ready to go. Now, we're going to talk about official notes. Official notes are great for quick messages since you can customize them for your needs. There are more placeholders available in these for different situations. You can view the communication and for the admissions official notes, view their replies from parents directly within the application. Having the communication within the application itself can also help keep parents logging in. Now, those are some pretty good benefits, but official notes do have a couple of drawbacks as well. First is that the candidate and student official notes are separate and typically sent and viewed by different groups in the school. While having parents view their notifications directly in the application is great to keep them, keep them logging in, If they don't log in, they won't see that communication unless you also email it to them. Now, while there is customization for placeholders, HTML, and more in the official notes, they aren't quite as full featured as other bulk communication tools like Push Pages. So it can be harder to send these to multiple users and the replies can be hard to find. So we just mentioned that push pages are good for that generic bulk communication and official notes are perfect for a more targeted communication. So this could be reminding your candidates with a decision on what their decision was and what outstanding items they have, or maybe the contract type assigned to your incoming students, or you just want to let them know what their financial aid information looks like. So now those drawbacks, how do we get around them? So most of the success we've seen from official notes for enrollment season is on the candidate side as opposed to the student side. So while academic official notes can be used, the placeholders available lend them more to general purpose in app reminders instead of the details you can provide to candidates and incoming students. So for the rest of these, we'll be primarily focusing on the admissions official notes. Now, by utilizing the official notes during the admissions process, you will get your parents more used to accessing the application and interacting with the other tools such as the resource board, which we'll talk about more shortly. Now, you can also mark the option for email for any of these official notes to ensure that the parent is also receiving an email notification from the note. Now, while official notes won't have all the functionality of Push Page features like detail pages, creating easy sections, and so on, they do have the ability to edit and enter HTML. Now, let's take another journey into the product. So we're going to go ahead and look at one of my candidates here and take a look at the official notes. So, I can click on Compose Official Notes, select my type. For this, I'm going to select this HTML test. And you'll see that there is all sorts of HTML available in here. And clicking on the source code button, and sorry, it's this button right here, the source code button, will allow you to enter code for HTML. Now, if you're not comfortable with HTML, double check with your school's web designer or maybe a computer teacher or look at some of the other online tutorials like those at W three schools. These tutorials could help with basic coding to add things like tables, banner images, and more. Just keep in mind that if you do add things like videos, you may want to test sending one to a user first just to make sure that your HTML code comes through. Now, we mentioned another drawback can be it can be hard to send to multiple users. So, there are a few different ways you can do this. Now, you saw I started composing this note for Adelaide. I can go through and say I want to send one to Bobby Smith and then Shawna Donatelli. I can simply type their names in there, and now it'll go through and send this information out to those candidates along with the information in the placeholders. So that's one way. But my personal favorite way is by using the candidates list. So with this, you can just come in here to your candidates list, filter down on the information you want, such as, let's see, I want to find incoming students, and I'm going to take a look at just those for my high school. So nine, ten, eleven, and twelve. Come down and apply filters. And I can see my 34 records coming up here. Hey, look, it looks like Donald Duck is going to be coming. Awesome. Now from here, I can go through and I can just select individual users, or I can click this button at the top. And once I have a user selected, you'll see these options at the bottom. So I can simply click compose official notes, and you'll see it puts all of their names up here at the top, allowing me to go through again, select the type and template, and I'm ready to go to send it to this entire group at once. Now, the last thing we hear for official notes is that the replies can be hard to find. So there are two quick ways to find these. The first, and I call it the classic method, is simply coming into your official notes inbox, selecting the admissions, then under parent, click on unread. This is gonna show you the two unread parent official note wise. Now, another way is if you come back to our enrollment management homepage, it was newly redesigned, under the Review Center tile, on the right hand side, you'll see official note replies. I can click this number and it will bring up a list that makes it easier to locate if you have a lot of replies to go through. So hopefully that'll help you with the official notes. Now we're gonna take a look at notifications. So the notifications, they are set up to specific actions that need to be taken. So this can be on things like your contract forms or checklist steps and more. Because these are set up on the action itself, they can be set to send at specific times, like when that item is due, when the item is completed for certain notifications, when it's past due. Now some notifications can be edited after they go out, which means that for certain items like your contract forms, you can update the wording each time to send a notification when you, maybe when you make the forms available. Then change the wording to remind parents the contract is due. Then change the wording again and set it up to send when it's past due. And if you don't want to update the wording, that's fine. Notifications are set and forget. And sub notifications can even send via SMS if parents have signed up for text notifications, giving you another method to communicate with them. Now, some of the downsides is that notifications are typically basic in the information and customization you can include in them. They're usually specific to whatever the action needed is. Now, sending out notifications is fine, but be careful about how many the parents receive, especially those that have multiple children at the school. Sending too many notifications can give parents an unpleasant experience. Now, although there is some advantage, this next drawback largely explains why few schools use them, and that is that notifications do require to be set up on each action, which can be a bit of work initially. So, when you should use the notifications is any time that you have a specific action that you need someone to take. If they need to set up a contract form, set up the notification. If you want to let a candidate know what comes next after they complete a step, set up the notification. These notifications can be used in conjunction with student checklists so you can help prompt your parents to make sure that any necessary forms, especially a profile update form if their family situation has changed, are completed prior to issuing contracts. Now, the same goes true for notifications on the candidate checklist to ensure the families are reminded of what they need to do prior to being eligible for enrollment or decisions. And, as we mentioned before, contract notifications can be sent multiple times depending on the need. So, when contracts are ready, you can use the send when active option. If contracts are coming due, use the due when x days option. If they're past due, use the X Days Past Due option. Now, you will want to keep in mind your school's enrollment process with these. So, if you're generating the same contract form for different users throughout the enrollment season, it may make more sense to set up one more generic notification. Now, one of the drawbacks for notifications is that they are less fully featured. Well, use this to your drawback to your advantage. Keep the notifications concise around the specific action that needs to be done. They need to file a contract? Just keep it at that. Are there steps you're waiting for or steps that will be coming soon? Let them know what those are and use your other notification options or communication options to go further in-depth in the process. Also, if you use the household placeholder in your notifications, be sure to include the student name as well so that parents with multiple students know who it's for. And this works for the next drawback as well. More precise and targeted communications ensure that parents know what it's for and can easily digest the information. Now, if you aren't using notifications yet but plan to start or want to just use them a little bit more, spend a little time first coming up with the format that you want to use. And this can be something as simple as, Oh, we want our notifications to have our school banner and say, Dear household name family. Here's the action needed. Here's some additional information. Sincerely, the school admissions team. Keep that, save that in a separate, like, text or Word documents, and then copy and paste it over into each of your notifications to help streamline setup. Now, when I'm doing something like that, I use certain things that stand out to me, like adding asterisks in front of the things where I need to adjust a placeholder or a trio of question marks, if there's something that I need to adjust, like here's the action needed. So that way it stands out and I know that I can just copy and paste and I can see exactly what I need to adjust when customizing the content. Now, the last drawback for notifications is that users may get multiple notifications in the same day if they have multiple students. So, keep notifications spaced out when possible. The biggest thing here is making sure to include the student's name. So this way, instead of a parent getting two emails saying, Hey, finish your contract. They get one saying, Hey, student A's contract isn't done. And another saying, hey. Student b's contract isn't done either. So now, we're on to resource boards. The biggest benefit to the resource board is its high visibility to parents. It's right in the application and can be packed to the brim with all sorts of information for your school. It's very easy to link to external pages in here such as your school website, maybe the menu for your cafeteria, where to purchase school supplies, and so on. You can also go through and create detail pages within the resource board to provide parents with a more in-depth resource hub. Now, while resource boards have a lot going for them, there are some definite drawbacks. The biggest is that there aren't any built in notifications to parents and no real user specific customization. And publishing these is also only available per school level. So, anything that's visible to the parents of your seniors, for example, will also be available to the rest of your high school. Now the resource board should be your parents' hub for your school, so they get used to accessing it and seeing what's new. I would also be sure to create a detail page post on your board with resources for the upcoming enrollment season. Be sure to include things like relevant dates, tips, or any other information your school has like your school handbook or sign ups to be in the PTA. We've even seen some of our schools create and upload their own video tutorials for parents in here. Now, for how to avoid the drawbacks. The biggest thing is that be sure to call out the resource board in your larger notifications, and push pages would be awesome for this. And ensure your school has a content management policy for the resource board to ensure that the information presented remains relevant to the time of year. This could be something as simple as just meeting up with a small group and saying, Hey, we're moving into the end of the first trimester. What do we want to include here? Or, It's the start of semester two. What information should we be showing? Setting up publish and expire dates on posts can make managing this a lot easier. Now, remember that these aren't customized. So try and keep the information more general. So, while you might not want to mention what your budgets are for financial aid and what certain people have been awarded, you could mention when financial aid applications are due. And if you do need to relate more specific information, use one of the other more targeted forms of communication instead. And finally, if different information is needed within a school level, consider creating multiple similar posts with a different title depending on the needs, like kindergarten enrollment and enrollment for grades one through five. And now we're on to events. And I'll be honest, this is a new one for me. But, we have heard several of our schools using these last year, so I wanted to be sure to cover them as best I could in this webinar on how they're used for communication. So, the biggest things that we saw were that schools liked using this to invite new parents to introductory sessions at their school so that they're familiar with how to go through the enrollment process. And we even saw a school using the registration options on the events to ask a parent if a parent was planning on early enrollment so they could trigger a secondary set of notifications off of that. Now, the main drawbacks are they're really meant to be used as part of the admissions process, which means it's only ideal for candidates and incoming students for the current entering year. And if this is sent and used for students, there's a potential it could create duplicated or erroneous information in your system, like adding an entering year for an existing student or creating an entirely new profile in your system for them. With that said, there are a few times where using the events can be helpful for your new families. So this can be good for collecting specific information from candidates prior to enrolling. You can also use this for setting up a specific notifications to go to parents based on their enrollment preferences. Now, there is another new option that could be used in place of this. However, we'll talk about that in a moment. So, to avoid the drawbacks for events, if you decide to use these for collecting enrollment information, make sure that the form states are set to publish and expire in an appropriate timeframe. Say you're sending out an event to collect early enrollment preferences. It wouldn't make sense to have the form still be available after early enrollment has started. The biggest thing here though, to avoid the drawback of duplicate users, is to make sure that the Create users from this event option is unmarked. That way you're not running that risk of that duplication. So now, we've talked about the big stuff. So, what's left? Well, the first thing here is an update we recently released to school forms. So, you may have noticed that little URL button that I highlighted next to your school forms and wondered what it was for. Well, wonder no more. So, this button allows you to get a specific URL to include elsewhere so that parents can self register for school forms. You know, maybe you don't want to assign everyone a profile update form? Great. Send out a push page to all parents and include that form URL in the push page, letting them know that if their situation has changed, they should click the link and fill it out. You have a form asking about early enrollment preferences or if they'll be requesting financial aid. Include the links to those forms on your resource board. Now, this is a feature that I think some of our schools were using for the events last year. Well, at least what they were using for outside of the actual events at the school. Now, the next great tool we have is checklists. You can use them, remember, not just for candidates, but students as well. This way, you can help keep parents organized with everything they need to complete before enrollment for the new year and keep them engaged and logging in. Oh, and you can, of course, set up notifications on these. Wink wink. Another tool that often gets overlooked is the Emergency Bulletins. Now, while these are great at fulfilling their namesake and providing a banner in the app about things like school closures or weather delays, it can also be used to display other important information like deadlines. So, when you're ready to post a bulletin for a deadline, just be sure to adjust the style to remove the alert icon so parents know that it's not an emergency alert. Alright. Well, I appreciate you all coming to this webinar. And while you may have already been familiar with many of these tools, I hope that you were able to either learn about something new or possibly find tips to help streamline what you're already using or even new times that you could utilize these tools. And on here are some resources that we do have available for you. Now, our Blackbaud University team has curated a selection of videos on tips and tricks around the enrollment season. And the best part? The content in this channel is free. We also have our enrollment season resource page, which includes common pitfalls, information on best practices, and more from our product and support teams. And then finally, I just wanted to give you another reminder that this webinar is recorded and will be emailed to you within twenty four hours. So, if you found it helpful or have someone else at your school that might find it helpful, feel free to share this out with your colleagues. Now, before we start the Q and A portion of the webinar, I wanted to let everyone know that we will be launching our survey shortly. So, this will cover the current webinar topic along with getting your feedback about future webinar topics. And please let us know anything that you have specific, whether you didn't like the format or you found this type of content helpful, if it wasn't clear what the subject matter was, or if you just like my mustache. So, we want to know what we need to do more of or we need to do less so. And now, we'll go ahead and start taking a look at some of the questions that were submitted. Alright. So, the first question we have is, Is there a way to schedule emails based on outstanding checklist items? The short answer is yes. The best way to do that is to use your notifications on the different checklist items. If there are specific areas such as, maybe right at right before the contract is due or once somebody fills out an application, this would be a time when you can set up that reminder notification so that they can say, hey, by the way, you've done this or this is due. Now, another thing you could do is you could use that option I showed you before in the using the candidate list to send out an official note to a bunch of students using a certain status excuse me, a bunch of candidates with a certain status so that they know, hey, here's the list of outstanding checklist items. And then I've got one of our product experts here, Jared Cho, who's also gonna be helping helping me out with some of these questions. So, Jared, I'll let you take this one. Hi, everyone. I'm Jared. I work in support. I'm just gonna be helping out with some of these live q and a questions, like Ryan said. So what are some of the best ways to personalize decision letters? This is it's kind of a broad question because how you can customize it is very flexible. You're just gonna wanna make sure that you make full use of your mail merge templates to their fullest, and be sure to work with whoever does your your web design or whoever works with that because we have an HTML editor that you can use to customize it even further with images, links, whatever you need. Alright. I'll take this one. So, how can we customize the communications through Blackbaud for them to have the same visual aspect? So, I touched on this a little bit during the presentation, but the best thing to do is just to come to an understanding with whoever else does your communications. Say, how do you want your communications to look? Do they need to have a certain font? Do they need to have a certain background or text color? And then from there, use for instance, in Pushpage, you've got the templates, which makes things incredibly easy. Outside of that, for the notifications, like I mentioned, copy and paste and go through and use that to make your notifications appear the same. And then with official notes, similar to the push page, set up those templates so that all you have to do is select the item from the drop down and all of your information shows up. I'll go ahead and take this one. How do I make sure parents read my notifications? So the big thing here is gonna be consistency. Whether that whether you're using different communication methods, it's good to get started early and use it, like, consistently for the remainder of your time while you're for your users, the more comfortable they are actually engaging with certain forms, whether that's the inbox messaging, official notes in their email or the push page, etcetera. It's gonna be helpful for them just to know where to look and where know where those notifications are coming through. And yeah. Alright. So, can we send different communications to applicant families depending on if they are boarding your day? So, the simple answer is yes. The more elaborate answer is it depends on which communications you want to send as to how the best way to do that would be. If you're looking for more targeted communication, then I would take a look at the official notes and using the candidate list that I showed earlier. That way you can filter down on just your boarding students or just your day students and send the different communications out to them that way. Now if it's more generic, like this is gonna be going to all boarding or all day, then I would look at the push page, because as I said, push page should be good used for more generic communications. And then from there, when you're setting up the distribution groups, just make sure that you are using those filters. Take a look at the different list templates and filter down on just boarding and just day. Is there a way to add in additional defined fields beyond name, etcetera, for push pages, such as interview date and time? So, unfortunately, not for the push page. Push page is more general. This is where you're gonna wanna use more targeted communications like your official notes or your notifications, the ones that are specifically designed around the admissions fields. And they will have might have the fields that you're looking for with regards to, like, your interview information, or things specific to your candidates. Alright. So are there any ways to automate communication with families, like automated emails when a student completes an application prior to an interview? Yes. Within the let me go ahead and actually share my screen here. So the best thing here is actually going to be using the notifications on the checklist. That's what we're going to take a look at. So if I come in here oh, sorry. It looks like I'm sharing the wrong tree. One second. Downside of having multiple monitors, the glories of, technology. There we go. Now that we're not looking in the mirror a thousand times. So we go into the checklists. I'm just gonna open up a checklist here. So for the application form, what I might wanna do here is instead of setting up a reminder notification, I would want to set up a follow-up notification. So this, I would type in something like, thank you for submitting your application. More information will come. We appreciate your interest in our school, or however, again, fits the format that you decide works best for your communications. So by using these follow-up notifications, as soon as this checklist step is completed, it will automatically send this information out either as soon as it's completed, which would be when you process it, or maybe you wanna follow-up a week after just to sort of touch base and see how they're doing. And then I'm actually going to share one screen here. So here's another question we just got in saying, did not use the URL connected to school forms. Can you explain it again? How is it usable? So what we're going to do, we're going to take a look here at the school forms. And, again, for those of you that may not have seen it, this is what we're referring to. So, this URL is simply a URL that allows users to assign and submit this form. So, now, if I copy this, and this is going to look weird because I'm with a superuser, But if I, as a user, go to this form, I, as a parent, will be able to say, well, which of my many, many kids that go here would I be able to set this form about, which is a field trip form? The most common use I can see for this around enrollment season would be going through and sending this out to parents for profile updates. So that when they click that form, say I go through and put this in a push page, they'll see that link and be able to click it and access the form and submit it as needed. Alright. I can take this one. So are there distribution lists that are made for enrollment management? For example, students that have a specific interest, acceptances, inquiries from specific dates with parent emails. So that is a bit of a tough question. The distribution lists aren't necessarily created, but there are templates that could come close. So, for this one, I might look at a template. Maybe I'd start on, you know, candidates with interests, for example. If I open up my list, list templates I guess I can share here again. So here, maybe I want to look at admission instead of in the, constituent information. So for this, candidate interest with parents. This gives us a list of candidates and their interests with their home address, entering year, entering grade, inquiry source, and parent's name and email. So it sounds like this would get us very close to the question that you're asking. So this would be the similar format that I showed earlier, where you can just hit View Copy, take a look at it so you know, okay, in this case, the user base one is going to be the parent information, and then go through and adjust any filters as necessary. So maybe I want to filter on the interests. Great. Go ahead and do that. See. There we go. So we got someone that's interested in band. So now this will show me all of my candidates that are interested in band. So I'd be able to create a distribution group based off of this list once I saved it. Just to tag on to that, the candidates list can also filter on inquiry submitted dates and also things like interests, And they can be used to to just push out official notes in bulk as well. If you didn't wanna create a distribution group and use push page. Perfect. Alright. Hopefully, you guys can hear me this time instead of, at the beginning of the webinar. But, thank you, Ryan, for the great presentation, and your help with the q and a. And and Jared, thank you again, for hopping on and answering, those questions as well. Hopefully, this session, was beneficial to everyone, who joined. If you did not get a chance to fill out the survey yet, please do so. We would definitely appreciate that. As we mentioned before, this webinar is being recorded and can be accessed on demand using the same link, that you use to access to this webinar as well as you'll be notified, via email, when the recording is ready as well. We have some great resources if you haven't seen yet within the docs tab, including today's slides. They're gonna be available in the top right. These resources will be available when accessing the on demand version of the webinar as well. But, again, I'd just like to say thank you everyone, who joined us today, and I hope everyone has a great rest of your day. Thank you. Thanks, everybody.