Video: Blackbaud Tuition Management™ Tips & Tricks for Enrollment Season | Duration: 3516s | Summary: Blackbaud Tuition Management™ Tips & Tricks for Enrollment Season | Chapters: Webinar Introduction (24.545s), Batch Upload Features (124.25s), Self-Service Imports Explained (224.93s), Billing Import Process (508.79s), Payment Upload Process (697.21s), Student ID Uploads (803.365s), Parent Enrollment Settings (958.505s), Invoice and Communication Settings (1407.845s), Balance Rollover Tool (2034.035s), Custom Invoice Options (2103.65s), Deposit Allocation Options (2221.065s), Accessing Financial Statements (2314.87s), Percentage-Based Late Fees (2389.835s), Login Process Improvements (2481.5s), Updates and Information (2592.385s), Webinar Conclusion (2658.935s)
Transcript for "Blackbaud Tuition Management™ Tips & Tricks for Enrollment Season":
Hello, everyone, and welcome to our webinar, for tips and tricks for enrollment season. This session is gonna be focusing on tuition management, and some features that our experienced team wanted to highlight and simplify, to simplify the billing and communication process. My name is Brian Nissot. I'm a senior customer support representative, and I'll be one of the moderators working on the back end of this webinar along with a couple, other, talented support members who will be, ready to answer any of your questions you may have during the session. Before I, jump it over to our presenter, I know a couple people are still trickling in. Are you guys able to, hear me fine? Just want a quick message in the chat just to make sure, before we proceed. Alright. Seeing some yeses. Perfect. Great. Well, I will, I'll kick it off and keep it going. I'll, here. Go over here, and I'll bring over Jacques, from our support team, and he'll be able to help. Good afternoon, everyone. And can we just get another confirmation that we can hear me? Alright. I'll assume those are new yeses. So hi. I'm Jacques Negre. I am a service delivery senior here, at Blackbaud. I have been here for, almost eight years now, and, I've been working with tuition management the whole time. I am sure many of you know me, and if not, I'm sure we will. So, first, we're going to go over a couple of webinar housekeeping items. Audio for this webinar is being broadcast through your computer speakers. Sounds like most of you can hear me, so we're already off to a good start. If you are having any audio or technical issues, refreshing your browser is typically the ticket to getting those sorted out. You will also receive a link to this webinar recording by email within the next twenty four hours of it ending. The slides for today's webinar are also available in the docs section, here right now in live. You can use the q and a tab to submit questions related to the webinar preferably. And then there is a cogwheel at the bottom of your page that you can use to adjust your settings. So today we're gonna start by covering some batch upload features in tuition management. And then we're gonna go into some enrollment settings before wrapping up with the invoice settings. And then we're gonna go cover some of those help resources that are there in the docs tab and then at the end we will have some q and a. So let's get started with batch uploads. So on the bottom of every page in tuition management, you'll see this gray section, with several menus in it. The bachelor's blood section will be there. We're gonna focus on the self-service imports, the in school payments, the school family IDs, and the school student ID uploads. Now all of these are spreadsheet based in, uploads and we'll go over where you can find, those templates for them as well as we cover each section. So click clicking the link for each of those at the bottom of the page will take you to the page for whatever particular upload you're performing. And now we can dig in a little bit deeper, into each one of those. So we are going to start with my personal favorite and that's going to be the self service imports. You might also see these referenced as SSI, just some some acronym and going on there. Self-service imports allow schools to apply changes to billing by family or by student in bulk. So this can be used to either add new charges to accounts or to modify existing charges. If you're modifying existing charges, you'll be using the option to overwrite existing billing amounts during the process. Otherwise, if you're applying new billing, don't even need that step. So unlike other batch billing methods such as the add a charge option in manage families, self-service imports can be used to apply billing that varies by student or family. If you ever use managed families to apply billing in batch, you know that you can only have one set amount being applied to all records. Self-service import is a little more versatile than that in that it allows you to set up different amounts per student or per family depending on what kind of upload you're performing. It can also be used to apply more than one billing item at a time provided that all of the items on the upload are student or family based depending on the templates you're using. So if you wanted to get everything done in one big spreadsheet, that is absolutely an option with self-service imports. Myself, I find that if I do more than one item at a time, I confuse myself in short order, but the options there. As I mentioned, you can access the self-service import page by clicking on it in the batch uploads menu located at the bottom of every page in tuition management. Once you're on the self-service imports page, you can download a student or family based billing template from the choose template drop down menu. If you click on that, you will see, those options populate for student family or a blank template should you need one. Fairly straightforward, a student based template is needed for student based billing items that will be applied and a family template for family based, billing items. You can check whether a billing item is student or family based by navigating to the manage fees and discounts page in tuition management. On that page, it is, there's a column for student or family based, so they're easy to pick out. Now if a billing item has not been applied to any students or families and you need to switch it to the other type whether that be student or family based, you can update that setting as long as it's not been applied to any records. If a billing item has been applied to an account, you will not be able to toggle whether it is student or family based. So if you needed to, switch that setting, at that point, you would be looking at creating a new billing item to accommodate it. Once you've downloaded the template, you can add the billing items, the amount to be billed, and any notes to be added in relation to the updates being made. For the notes, it's going to be, the same as if you're working in edit billing details on a family page, and you have to enter a reason for the change. That's what that notes field will be for you, in the self-service import uploads. And just another reminder that with self serving self-service imports, billing amounts can vary between students, or families unlike the managed families which requires the flat amount. And you can, of course, upload multiple billing items in a single upload. This screenshot here shows the, just a sample of that spreadsheet that you would download from the self-service imports page and what that would look like with some of it filled out for you. Now once the file is ready, you can use the import feature on the self-service imports page. You can either upload it or drag and drop the file in. There will be a quick review that the system will do to make sure the matching billing item and account you're trying to apply it to are found. Once that pops up with a verification, you're ready to perform the actual import. To do so, you just click the import batch button and things will start to process. Now, if there are errors that are found during this process, you can go back, correct them in your spreadsheet and then resubmit. After using the import batch button you'll be taken to a new page where you can adjust fee settings prior to application. To do so you're going to click the three dots next to the upload you're currently working on and you can see those on the screenshot there in the bottom left. Once you click on those three dots, you will see a pop up window where you can select how you would have like to have the billing item distributed and whether you'd like to combine the upload with existing totals or override them. Distribution options will vary depending on the item set up in manage fees and discounts. If needed, distribution settings can be modified without affecting families the item is already applied to. To expound on that a little bit, in manage fees and discounts, you'll see that items have several different distribution types. They'll have the first month, specific months, across tuition months, or across payment plan. The options that populate in self-service imports to apply those will be based on the distribution settings, that you have set up there and manage fees and discounts. And this is always a good reminder, that you can modify the distribution settings on items without affecting, families the item has already been applied to. So if you applied it to June for the first half of the year, but now you need to apply apply it to, February, you can make that update and manage fees and discounts, and everyone who had it billed to June will still have it billed to June. If you need to exit an import before finishing for any reason, you can always pick up where you left off. If you navigate to the self-service imports page, you will see any in process imports listed there and you can click the continue working button to resume where you left off. So after clicking submit and process batch, you'll be taken to a page showing the progress of the upload itself. Usually, that'll load for a couple of minutes while it processes. Then once it is finished, you'll see the status update to processed. This means that the billing upload itself is complete and the items have been applied to family accounts. You can then see those that billing if you go to edit billing details or run a billing report or anything of that sort, it will populate. That is all there is to it. Except they're a super powerful way to do batch billing. If you haven't given them a try before, it is certainly worth looking into as it can save all kinds of time. So next, we'll take a look at payment uploads. Now in this case, the payment upload is specifically referring to in school payments. We can use the payment uploads to batch apply those payments via a spreadsheet upload and that template can be found on the knowledge base article that you can see and on this page. Again, you are able to download this presentation for reference, and we'll be emailing a recording of this, a little while after as well. So once you've filled downloaded and filled out the template for the payment upload, you would click the payment upload option under the batch upload section at the bottom of any page in tuition management. You can either attach or drag and drop the file and click upload. Once the file has processed, you'll be taken to the pictured page. If there were any errors during the upload, the number of rows with errors will be displayed. If there were no errors, proceed to submit the batch. You'll see confirmation that the file is processed and then you'll be able to review the payments on family accounts. You will also be able to see them in the payments dashboard, also located in that menu at the bottom of any page in tuition management. And they will all populate at the top since you just applied them. And really for payment uploads, that is it. It is a very straightforward process, and the amount of information needed for the spreadsheet itself is is pretty pretty small. So the other uploads that we offer are student and school family ID uploads. Now this is not the tuition management family ID number. This would be for a manually input school family ID or school student ID number. If you're using integrated contracts, the student IDs are really gonna populate over from, the enrollment management side. And generally, you're not gonna wanna change those. But if you are not using the integrated contracts and need to make some batch updates, we can use these tools to do so. So both of them, similar to the payments upload are gonna be a spreadsheet upload with some basic information that it's asking of us. Here on this page are the knowledge base articles for each and those articles contain the template for those uploads. The information required for school student and family ID uploads is pretty minimal as I said. Here's what the spreadsheets look like for each. My apologies as the labels on these pictures are reversed. I realized that this morning naturally, when it was too late to change them. So for the student ID uploads pictured at the top, you'll need the tuition management family ID number, the student ID to be applied, and then the student first and last name. And for a family ID upload, and again, this is the school family ID, and that's the one pictured at the bottom, you'll only need the tuition management family ID number and then the family ID number for the school that you're looking to apply. Once those spreadsheets have been completed, you can click on the appropriate upload type under batch uploads be that school student or school family ID. Again you can attach or drag and drop the file and click upload. You'll then be taken to a review page previewing the changes that were made and can click the submit batch button to complete the upload. Again, it'll process for for, you know, up to a couple of minutes, but once it has, those changes will be visible on family accounts immediately. And that covers, the four types of spreadsheet enrollment uploads that are available to schools. Now we're going to move on to some of these settings located under manage school settings. You can access the manage school settings page via the top right of any page in tuition management by clicking on settings and then manage school settings. Now the manage school settings page links to a number of different settings for tuition management but there's two that we're going to focus on today that are particularly important. And that's going to be the parent enrollment options and communication settings. And let's go a little deeper into what each of those entails. So parent enrollment options, allow you to control which payment plans, due date, and payment types are available for use on contracts or are visible to families enrolling via the tuition management enrollment website at enroll.blackbaud.school. So if you're using integrated contracts, this will control what payment plans are available to put on them and then what due dates and payment methods are available. And for payment methods, I'm referring to automatic versus manual payments, rather than in the specific payment types, broken down. If you do manual rollovers for your families, these settings don't have any particular application for you, since this is really just controlling what displays two families as options. This is, the parent rolling options is a fairly recent addition, to these settings being adjusted by schools. If you haven't seen it before, that will definitely be why. To make changes to these settings, after navigating to the settings and manage school settings page, you'll see a menu on the left hand side of your screen. Select the parent enrollment options from underneath the enrollment settings section and you can see that displayed here. On the page that populates to the right, you'll see a section labeled payment plans. We're going to want to click the edit button under there. Now the page you'll be taken to, will list all of your payment plans. So items with check marks on this page will be the items that are available for use on contracts or display as options for families who are enrolling via the tuition management enrollment website at enroll.blackbaud.school. Options that are not check marked are effectively for school use only. Now let's take a closer look at each one of those options starting with payment plans. So on that page, you'll see each payment plan available for your school, listed. Clicking the checkbox next to each will allow it to be used on enrollment management contracts or to display as an option during enrollment via the tuition management enrollment website. If you're using the tuition management enrollment website, the plans will automatically populate on that page. No further action is needed from your end. If you're using enrollment management integrated contracts, the payment plans will still need to be added to the contracts, after this step. What we're doing here on this page is allowing the plans for use on those contracts. So, as I said, anything that is not check mark is effectively a school use only option. So you can kind of come in and customize as needed here. And these updates can be made throughout the school year. It's not locked in once enrollment starts. So anytime you need to add removal plan or a due date option or something of that nature, you can come in here and make the updates. Next are going to be the payment methods, that will be available for families to choose from. So as I said, you can choose whether to allow only automatic payments, only manual payments, or to allow both. These options can vary based on payment plans. So if your, say your one month families has the option to make manual payments, you can leave that option open for them, but require a monthly payment plan, for example, to have an automatic payment method, added at the time of enrollment. If you do choose to allow only automatic payments, the users must add a payment method, during the enrollment process. If they don't, they will not be able to complete enrollment. If a parent chooses an invoice option, they'll be able to pick a due date. Any enrollment fees, that are normally due upfront will still be due, but they won't have an automatic payment method on file. They will, however, be able to add an automatic payment method, once they've once they finish the roll process if desired. So if they choose a manual option and ultimately decide that they wanna be on automatic payment method, that is something that they are able to do. So unlike the payment plan, check boxes, the payment method selections will automatically update for both integrated contracts and the tuition management enrollment website. So you don't have to manually add these to the contracts after them after they've been selected. The last item we're gonna look at for, the parent enrollment options here are going to be the due dates. So you can choose which due dates are available for families during that enrollment process. And like the payment I'm sorry. Like the payment methods, the options can vary based on payment plan. But additionally, in the case of due dates, you can allow for different due date options based on payment methods. So if your automatic families automatic pay families need a due date of the fifteenth, but you wanna give your manual pay families, you know, the fifteenth and the thirtieth is the options, for example, you're able to do that. And then you can do that different based on each payment plan. It's definitely totally up to you on your side, what you allow families to use, but this will allow you to customize that. And, again, if you have due date options that are kind of a special case that aren't available to families normally, you can leave those unchecked and those will be for school use only. So you will be able to make updates to them, but the families would not see them as a choice during enrollment. Once you've made your selections, be sure to scroll to the bottom of the page and click the save button. If you back out of it, or change your page without clicking the save button, the changes will not be saved and nothing will update. Once you have saved those changes, the changes are live immediately. So if you have added, additional due dates, families should see those, those options populating straight away after you save the changes, on this page. Alright. So now we'll pop over and take a look at some of the, options that are available for family invoices and welcome letters. These settings can also be found, under manage school settings on the left hand side of the page under the invoice settings sub sub menu. These settings were also made school facing fairly recently so this may also be another section with settings that you have not seen previously. We'll start with communication settings. In communication settings, you can choose between standard and student based invoices. Now if you're not familiar, student invoices break billing down by line item per student. So it's a fairly detailed breakdown, you know, of the billing for that particular month for for a family. The standard invoices do not list student names and do not break the billing down per student. Instead, they all fall into, you know, one big bucket, rather than than that breakdown that the student invoices provide. And you can change those out as needed. I found most people prefer the student based invoices, but the standard are great for kind of a high level breakdown. The other option, is going to be auto debit invoices. Now by default, families on automatic payment methods receive an auto debit reminder email ten days prior to the due date. This email contains a link to their billing, and it's just kind of a reminder that they have a an auto draft coming up. The auto debit invoice option allows families enrolled in automatic payments to receive the same invoices that manual paying families also receive. So rather than just the auto debit reminder, they will also get the regular invoice. Now the regular invoice sent in addition to the auto debit reminder. So, by default, standard invoices are twenty days before the due date unless your school has updated those settings. And then the auto debit reminders are always gonna be ten days before. So if you do enable auto debit invoices for families, we do advise setting the invoice generation date to ten days, before the due date as well. If you anticipate that that receiving those two reminders might might be a little confusing for families. So if they're set to ten days, they both come on the same day. If not, by default, the invoice will send twenty days before and then, the auto debit reminder ten days. Now our welcome letters are another item we're able to make some adjustments regarding. The welcome letters contain login instructions and a high level billing breakdown for the school year. Accounts need to be active in order to receive the welcome letter and you can customize when they send to families each year. So we have a few different options, when it comes to when welcome letters are sent. Typically, by default, welcome letters are sent twenty days before the first billing date where billing is actually due. So if a family has a balance due, and their first billing month is July, it'll send twenty days before that July due date. But we can also choose to send them a specific number of days before the due date. As I said, the default's twenty but, you can adjust that as needed. We can choose to send them on a specific date. So if you know that you wanna have them go out for everybody on, August 1, a specific date can be chosen, where those get sent out to everybody. And if a family enrolls after that date, it will just send as soon as their account is activated. The final option would be to send the welcome letters as soon as account is activated for the school year. So, if you're doing integrated contracts or really anything where a deposit is required, In order to take a payment, a tuition account tuition management account needs to be active. So if you're doing something that requires a payment upfront, those welcome letters will go out as soon as the parents enroll with that option chosen. If you are manually activating families, the welcome letters will go out when you complete enrollment if you have the upon account activation setting chosen. If you do need to resend welcome letters, after the family's enrolled and they've already been sent out, you can do so from the welcome email and invoice settings page in a family's account. Now you do have to go down to the family account level for this, but within their settings on that page, you will see the welcome in email and invoice settings option. And from there, you are able to resend the welcome letter. Now the recent welcome letter will update to current billing. So if you have made billing updates since the welcome letter sent out and then you resend it, the billing updates will be included in the welcome letter. And now I touched on this a little bit with the auto debit invoices, but the invoice timing is another item we're able to adjust. So as I said, invoices typically only go out to your manual paying families. But if you have the, auto debit invoices enabled, they will go out to your auto pay families as well. So invoices can be scheduled to send between five and twenty five days prior to a family's due date. And then auto debit reminders will always send ten days prior to the due date. So if you need to adjust to give families a little a little more lead time on invoices, you can set it higher. If you find yourself making adjustments to, to billing a little closer to the due date, you can send the invoices out a little later, but there are a few options that we have available to us on that front. Now the last item we'll take a look at are custom invoice messages. So also in this same communication settings area, on the manage school settings page, you'll see an option for invoice messages. A custom invoice message can be added and displayed on invoices for specific billing months or all billing months. So you would select invoice messages from the manage school settings page. You could click the checkbox to determine whether the invoice message is active, which means that it will be displayed, or if it's unchecked then it will not display. You can enter the custom message that you're looking to show to families. There is a 160 character limit to the custom invoice messages. And then as I said you can you can choose whether you know you do display it for one month or a couple months or all of your months. You'll have a drop down with all your billing months listed and then you could choose which ones you would like that to be included on. Once you've done that, you can save changes to apply them. And just a quick note that the custom message cannot be adjusted as to where it displays on your invoices. Alright. And then for folks who are joining a little late, the docs tab here does have a download of the spreadsheet. Not the spreadsheet, I'm sorry, the presentation. So you can download it from there, and a recording will also be available after the webinar has ended. So if you join late, no worries, you will not be missing anything. We have also just launched a customer survey regarding the webinar. So, if you are able to fill that out, please do. We love hearing your feedback. Alright. And then we are going to go over to some q and a. So we have a couple of questions queued up here and I will get the ball rolling. So the first one we have is how can reenrolling families keep their billing preferences for the new school year? So for families reenrolling in tuition management, their selections for due dates, payment plans, and payment methods will automatically roll over to the new school year if enrolling via tuition management. If you're enrolling via integrated contracts, that information will need to be reentered, during the contract process by families each school year. If you're manually reenrolling families, that information will also roll over. So if you're doing manual reenrollment, payment plans, due dates, payment methods, those will all repopulate for the new school year. Alright. Moving on to the next one. Are there any new improvements in billing procedures? It would be nice to be able to do batch billing with different amounts. Okay. So this one we kinda covered today. The self-service import feature is fantastic for doing batch uploads with varying amounts or even different billing items on the same sheet. I cannot recommend it enough. And if that gives you any trouble, you can always reach out to our support team and we can get someone in touch to, walk you through it. But, yeah, self-service import is definitely the go to for doing the different amount batch billing. Now, also here with me helping with the questions is Christy Valance, and I am gonna hand it over to her for the next question. Hello, everybody. Can you hear me okay? I hope. Yes. Awesome. Thank you. I'm joining Jacques today to answer a couple questions. I am going to just let you guys know my cat are, staring at me, so I apologize if they jump in front of the camera. Can't control them. So you might get a little special guess from a furry friend. Okay. So if a student still has a balance, is there a way to roll it over into the current year? Yes. So we actually introduced a new balance rollover tool into tuition management very recently. I wanna say within the last year or so. This is a great tool for just one and done clicks or in batch, so you can roll over these balances to find the documentation on how to do this, a little bit more information, and some step by steps. You can actually log in to tuition management. And when you click help at the top right and then help again, you can just search balance rollover, and, it'll pop up with all of the documentation for that. And then, Jock, I believe you got the next one. Alright. And that is going to be, can we have custom messages included on invoices? As I mentioned, that's definitely something we can do via the Manage School settings page. If you need any help with that more than what we covered here in the webinar, go ahead and reach out to support and we'll get someone in touch. And then one thing you can do, if you kinda wanna check out the the custom invoices is if you add a custom message and then go to a family account who's on manual payments and preview the invoices, you should be able to see, that message populate if you wanted to get a look at it before, it went live for you. Alright. Christy, I'll give you the next one. Alrighty. How can AI print a family statement that shows tuition, financial assistance or discounts, and payments made by the family? So, there are multiple ways to do this one. If you want to go to the family's, main landing page, there is the family tuition statement. This one's pretty simple, straightforward. You can print this via or open this via the family's main landing page. And then on the reports page, there's, an entire you can get the whole school, or you can just get one family from there as well. But, also, there is the, year end statement documentation that we have as well. There's a couple on the reports page. This is going to include all of those things, but it's just gonna cover the calendar year. So depending on what you're looking for, calendar year versus, the current school year, that's really where the main difference would come in and which report would work for you. Alright. And here is a good one. How can we have deposit set up to allocate to tuition across the payment plan as opposed to only reducing the first payment? So this one's gonna depend pretty heavily on whether you're using enrollment management integrated contracts or, you're having families pay the deposit via tuition management in some way. So if you're using enrollment management integrated contracts, you've got a couple options for this. So if you want the payment to apply to the first billing month but not across the plan, you can set up an enrollment fee, as a required fee and make that your deposit, and then the tuition would spread evenly across the entire plan. If you'd prefer that that deposit, be spread across the payment plan, you can choose the tuition deposit allocation, and that will spread it across the payment plan, using that. If you're enrolling via tuition management, it is a little different. We don't really have a way to spread the payments across the plan as such, but if you did want to spread a payment across the payment plan like specifically specifically to tuition for example, you can custom allocate that payment via the payment history page on a family account and choose the tuition deposit allocation, and that will automatically spread it across all of the billing months for the family. And then, Christy, I will let you have the next one. Alrighty. How can parents get access to printing an invoice or statement themselves? Again, this one is multiple spots, multiple locations. When they are receiving invoices from us, it's mainly, what's due for their current or the following month that's coming up for their due date. So they'll usually be, emailed those, but, if they need the year end statement or the family tuition statement like I previously mentioned, the parent can log in to the parent website and access those there as well as the school, obviously, if the school wants to print it for them. But, usually, the invoices, because they're emailed, they can either be printed from their email. They can log in to the parent website and access everything there. There's even an option to if they just want to see what one month is going to give them, they can click on that specific month's billing on the parent website as well just to see the breakdown of the billing, and they could print that if they wish to. So there's a couple options for this one, but, they can mainly get everything after logging in to the parent website, or the school can assist them, of course. Alright. Alright. Now can late fees that are charged be a percentage of the past due balance instead of a flat fee? The short answer is yes. So there's actually a lot of adjustability in the late and follow-up fees when it comes to tuition management. So one of those is having the late fee, the school portion of the late fee, be a percentage of the past due balance. So if that's something you're interested in, you can set that up, and then each month it will charge a percentage based late fee, depending on what the past due balance the family has, at the time. So, to kinda kinda elaborate on that a little bit, there's a couple other settings, that you can adjust for your late fees. So one of those is going to be the grace period being the number of days after the due date that late fees are applied. And another big one is going to be the late fee threshold and that's the dollar amount that triggers the the late fees. So if you set up say a ten day grace period and a thousand dollar late fee threshold, after ten days after the due date, if the if the balance due was greater than $1,000 then the family will receive a late fee. But, yeah, there's just a ton of adjustability, as far as the late fee applications go, and percentage based school late fees is one of them. Alright. And then this one is for, we kinda morphed a question into a tips and tricks for parents to log in smoothly just because we have some exciting news that, I think a lot of schools are going to be excited about as well as the parents because we are working at making the login process, for contract enrollment and reenrollment smoother. I don't have an ETA just yet, but, right now, they're they need to know their legacy information, and it's kind of annoying for them to figure that out. I mean, we all forget our passwords from time to time. I I literally had to reset my password for something today. So that definitely will relieve some of the stress there because they're already, using their BBID. So that's what we're hoping to lean on, and they won't have to know their legacy information as much. They can just use their BBID. But right now, the best way for a parent to log in for reenrollment or the parent website or things like that is just to know that legacy username and password as well as their BBID username and password. This way, if they are ever asked for either, they are able to log in utilizing both. We do have a parent call center that can assist with these, queries or inquiries regarding, what their password is or password resets, how to do that, and, the legacy information that some will not know. So definitely utilize our PCC if necessary. But, yeah, hoping to have that out as soon as we can. I know it's been a pain point for many years now, so it's very exciting that it's finally moving in the right direction. But if you are signed up for the what's new and things like that from Blackbaud, you will, hear about that first. And, Jacques, I'll take it to you for, I think, our last question. Yeah. Looks like our last one for the moment. And I'm actually going to it's a nice follow-up from yours. So is there any new information that we should be aware of or pass on to our parents? So on the main landing page of tuition management, will be a link to a what's new section, that Christy was just talking about. So even if you're not subscribed, you can always head over to that main landing page and click on the what's new under the Blackbaud updates tile. And another piece of good news is that as of I think it was yesterday, wherever you drag and drop your tiles to, so if you wanna rearrange those tiles on your main landing page, it will now save that setting and they will stay where you put them. So that is super nice. But, yes, you can always get the, the latest updates via the what's new section under the black dot blackboard updates tile on that page. Alright. And I think Brian is gonna come back and play us out. Thank you, Jacques, for that great presentation. And thank you for Christy, for helping with the the q and a as well. Hopefully the session, was beneficial to everyone who joined. If you did not get a chance to fill out the survey yet, again, it has been launched, so please do so. We would definitely appreciate that. As mentioned, at the beginning of the webinar or, yeah, the beginning of the webinar, this is being recorded. It can be accessed later on demand, just using the same link, that you used to access this webinar. It'll redirect, to the on demand version as well. Just wanna say thank you to everyone who joined, us today, and, hope you guys have a great rest of your day. Thank you. Thank you very much, everybody.