Name: Drag, Drop, & Done: SmartIMPORT for Advanced, Efficient NXT Data Imports
Uploaded: 2025-07-02T14:00:26.411Z
Duration: 40 min 52 s
Description: Drag, Drop, & Done: SmartIMPORT for Advanced, Efficient NXT Data Imports

Transcript for "Drag, Drop, & Done: SmartIMPORT for Advanced, Efficient NXT Data Imports": Here we go. Good afternoon, and welcome, everyone. Thank you so much for joining us today for our, next in our webinar series four of visualizing your single source of truth webinar program for Raiser's Edge NXT. If you haven't joined us before, a very big warm welcome. Thank you so much for joining us. My name is David Upcroft, and I'm a senior customer success manager here at Blackbaud, joining you from a lovely covety office in the center of London today. Hope you're all well. Hope you're keeping well in the warmth and the heat, although it has cooled off a little bit today. Now before we get properly into it, I'm going to share a few very quick housekeeping tips for the webinars. If you have joined us here on our Goldcast system before, then you'll have seen this before. So bear with me whilst I explain this through very quickly for our new friends. The audio for today is gonna be automatically broadcast through your computer sounds system. So, it should have automatically defaulted to your computer system. Unless you have headphones or Bluetooth, headset connected, that should also have automatically been connected. But there is a cogwheel down the bottom that you can click on to make adjustments to your settings. That also works for anything in terms of technical issues. It's very helpful for launching our light mode if you're having real trouble. But trouble problems is a new word. Problems and troubles together. Real trouble with your technical setup. If you do have any audio issues or the video cuts out at all, please do just refresh your browser. The favorite IT solution, that we all have of turning it off and on again does tend to work a trick for this one. We do have a q and a on the right hand side and the chat as well. Now there's a slight difference between the two. Chat is there, folks, if you don't mind for, introducing yourself. It's lovely to know who's joined us here today. And, also, in the q and a, if you have questions specifically for today, we will be joined by our host by our guests today. I'm the host. We'll be joined by our guests, today, smart thing towards the end. So if you've got any questions that come up, please do pop them in the q and a. We ask you to put them in the q and a so that I can pull a report afterwards. If we don't get to your questions, I can't do that with chat. So lovely to see you all. Thank you very much. As I said, the cogwheel for any settings problems. And, also, if you do need them for accessibility, you see this small CC button at the bottom of the video. If you hover your mouse, you can launch closed captions. Lastly, we will have a, a feedback survey to share with you all. And, at the very, very end, just as we get to q and a, I will pop that up just, as we sort of wrap up today. It's lovely to get your feedback, and to see what you'd like to see going forward. There's lots of good, in in in our programming that we're learning from you with that feedback. So a very big thank you for joining us. Now if you haven't joined us before on our single source of truth series. We have been running for the past, two months now, a weekly webinar program here at Blackbaud. We're doing it here in The UK. We're doing it in our Australian office and folks in Canada who are joining us hopefully here today as well. And this is all about highlighting and spotlighting those third party pieces that allow you to bring data from another solution that you use on a daily basis and have that visible within Raiser's Edge, NXT. And we've seen that through examples of things like Microsoft Dynamics, through, through Salesforce, through marketing, email marketing solutions, through, alumni engagement, volunteering. We have had a whole host of amazing third party, solutions providing their ideas for you and how you can simplify and smooth out that process. Now today, we're joined by our friends at SmartThings again, and they're already active in the chat. This is great. The chat's going, and it's lovely to see. The folks from SmartThings are in the chat, and as I say, we'll be joined later on by one of them. But first of all, what we wanted to look about, look at today, in particular, was smart import. One of smart things, particular tools that is very much about simplifying your processes and making things as straightforward as possible. So very quickly and as it says, drag, drop, and be done. I'm really excited to show you what we have on offer today. So without further ado, I'm gonna stop yabbering on, and we're gonna hear from our friends at SmartThings on what is on offer. So, let's get started. Oh, hang on one second. Hello, everyone, and thank you for joining our webinar today. My name is Olivia Thompson. I'm part of the marketing team here at SmartThings. For the Hello, folks. Bear with me. Couple of little technical problems as we inevitably find. Hold tight. Hold tight. We'll get this sorted. A big thanks, for your patience. Hold tight for me. We'll get this all sorted. Thank you. Right. Let's see if we can get this going here. No. I'm just gonna have to pull See me and hear me. Are we okay? Okay. We're good? Excellent. One just one quick chat one one quick message in the chat to make sure that my Internet connection's okay, that you can all still see and hear me. Someone from chat would be lovely. Just to say quick, make sure we're okay. We're all alright. Apologies for the confusion. Anyone okay to say we're all right in the chat for me? I'm gonna try one more time to launch this here, and hopefully, this will fix it. Bear with me one sec. Hello, everyone, and thank you for joining our webinar today. My name is Olivia Thompson. I'm part of the marketing team here at SmartThings. For those new to us, we've been a trusted Blackbaud partner since before 02/2009. Our mission is to create affordable add ons and integrations that streamline your work and automate daily tasks. We're dedicated to making things more secure, efficient, and cost effective for nonprofits. With over twenty years of experience supporting nonprofits and working with Blackbaud products, we're proud to serve thousands of organizations globally. This extensive experience has shown us the need for practical, transparent, and affordable solutions that connect your system seamlessly. That's exactly why SmartThings exists. Today, we're diving deep into the world of data imports with Blackbaud Raiser's Edge NXT. Let's take a look at what we'll be covering. First, we'll discuss the common challenges that manual data imports present and why they might be holding your organization back. Then I'll introduce our solution, smart import, and we'll go over its key features and how it stands apart from traditional tools. We'll then jump into a live demo with a step by step video demonstration to show you smart import in action. After that, you'll discover the real tangible improvements you'll gain from using the tool. Finally, we'll wrap up with a q and a session to answer your questions. We often hear from nonprofits, our data import process is a huge drain on our time resources. The truth is manual data entry and outdated import methods create significant headaches. One of the biggest issues is the amount of wasted time and manual effort. Staff are spending hours on repetitive manual data entry tasks instead of focusing on strategic work and engaging with supporters. This manual process also leads to a high risk of data inaccuracy and errors. Without built in validation and clear cleaning, you end up with errors, duplicates, and fragmented data that compromise your database integrity. Another challenge is the dependency on technical staff. Traditional import tools often have a steep learning curve, meaning only a few people can handle imports. What happens if they're unavailable? This also contributes to slow and untimely updates, meaning your data isn't always current, which can lead to missed opportunities. And if you're using outdated plug ins or tools with limited Blackbaud integration, you're missing out on superior future proof alternatives. These issues prevent your team from making effective decisions and maintaining a clean, accurate database. It's where SmartImport comes in. It's the ultimate low cost data import solution for not for profits using Blackbaud Raises Edge or Blackbaud CRM. Its simple interface allows for effortless imports, efficient processing, and robust data validation, enabling organizations at the same time and reduce manual effort. Smart import is a powerful and easy to use tool that helps you quickly and accurately import data from a wide range of sources. With over twenty years of experience, SmartThings built Smart Import as a modern API driven tool that provides a seamless import solution of future proof functionality, unlike traditional plug ins. This API driven architecture offers greater reliability, flexibility, and future proofing. It also maintains superior security and affordability. Our platform is secure and compliant with regional service and ISO certified security standards. Smart import is not a standalone tool. It's a core application on the Smart Sync platform, our single hub to provide all the tools you need. We designed SmartSync to help you integrate, automate, and import your data. Think of it as a central hub where you can manage all your integrations and automations in one place. This platform approach allows for seamless real time data syncs that you just set and forget. Crucially, our pricing is straightforward and affordable with transparent, low cost yearly plans. You can opt for a plan specifically for your import needs or leverage Smart Sling as a central integration hub with our flexible plans, including the single solution pricing, as well as three and multi solution bundles. Let's take a look at the key features and simple workflow that makes Smart Import so powerful and easy to use. The process starts with a simple setup. First, connect to your Blackbaud environment through the Blackbaud marketplace. Then you prepare your data, which can come from sources like Excel, CSV, SharePoint, and Google Drive. Our self-service drag and drop interface allows anyone to import data. Once you've uploaded your data, you can choose one of three import modes to add and update records, only add new records, or only update existing records. Then you can map your spreadsheet columns to your Raiser's Edge data fields. You simply drag fields from your spreadsheet like first name and last name into the correct destination fields. Critical step here is data transformation and cleaning. Smart import automatically validates your data and applies duplicate protection checks during import to ensure your database is up to date and error free. For example, you can apply transformations to check the validity of an email address or phone format phone numbers based on the region. Once you execute the import, you can monitor the progress of each data row in the logs area, manage any failures directly. You can view the date details of failed rows, edit the data, and retry the import. The system even offers email notifications for failed imports. Before we jump into the demo, I want to touch on a key difference that makes smart import a truly future proof solution. We've talked about our seamless integration with Blackbaud, and the reason it's reliable is its architecture. Unlike traditional plugins such as Importomatic and Importactular, which are tied to the older database view of Race's Edge, Smart Import is a modern API driven tool. So what does that mean for you? You get future proof functionality. The API is a stable, reliable connection point that Blackbaud maintains for its modern cloud platform, Blackbaud Edge NXT. As NXT evolves, our API connection evolves with it, ensuring seamless integration and reliability. Because it's not a plug in, it doesn't depend on a local installation or client. It just works seamlessly behind the scenes, offering greater reliability and flexibility. What's more, our API connection maintains superior security. We use regional servers and ISO certified security standards to keep your data safe. Also available on the SmartSync platform are platform are many dedicated prebuilt integrations for specific commonly used applications like Mailchimp, Eventbrite, and Stripe. These are available off the shelf with very little setup. These prebuilt integrations use APIs, which allow for dynamic real time automated syncing, meaning your data is kept current twenty four seven for operational efficiency. You and your colleagues do not need to manually start an action the integration. You can still import files. Smart import allows you to import file data into smart sync. It can also store data from SFTP, Google Drive, and SharePoint to automatically import data from files that you may receive from other sources, which allows for semi automation of the process, like web server form submissions. I've explained what smart import does, but now let's take a look at the short demo video so you can see it in action. Welcome to our demo video of smart import for Blackbaud razors Edge NXT. This demo shows how we can make information submitted from a spreadsheet and pass it into Raiser's Edge. Smart Import sits on the Smart Sync platform as one of its many applications. To start, you must connect Smart Sync to your Blackbaud Raiser's Edge NXT environment in their marketplace. To do this, someone with the right to connect apps must visit the Blackbaud marketplace. Search for Smart Sync and connect the app by clicking the button on the left. We also supply a direct link to this page in our onboarding emails, so you can use that instead to take you directly to the correct place on the marketplace. Let's start by going to Smart Sync. You will start by going to the data area of Smart Sync. Within that, you'd click new spreadsheet and enter the name of the data, such as sample data file. You will need to create a version of your data file that only has the header row. This is quite simple in Excel. Load the file, delete all the data rows, and then save it under a new name. You can then select that file and upload it to Smart Sync. Alternatively, you can upload the whole data file and then click clear button within Smart Sync. Now we go to the Smart Sync homepage and then the applications tab. Click create a new application and select smart import for Razer's Edge. Here we've already connected our Blackbaud environment but you might need to do that. To do that click add new and then once you have gone through the process select your environment in the drop down. Select your data file and then continue. Loading all the Raizer's Edge data fields and tables will take a while. Once complete though, you can see on the right that we've got the spreadsheet columns. These are from our sample data file and we can see various fields here. The first step in the import is to find our records. This is constituent import, so we need to find the right constituent record to update. Before that though, we need to select the import mode. We can either add and update records, only add new records, or only update records. In this case, I wanna update and add new records. I'm going to use my incoming contacts ID to search to see if the record is already on the database. The contact ID column will have the constituent ID for the constituent. If it's blank or if it's not found, it will then use some additional searches. There's a built in duplicate search feature in Blackbaud's Raiser’s Edge. We can use that here, and I will put in the default certainty of 90% as we have found this works well. I will also get it to do other searches though should it not have found a match yet. We can choose from over 25 additional searches. For example, let's do name and email address, which includes looking at nicknames, former names, and aliases. So this will now look for the record using the contact ID. It'll then use a blackbaud duplicate record search to see if it can find it, and then it will also do an advanced search by name and email. To make that work, we need to tell it what the fields are that it's using for those searches. Let's drag in the first name, last name, email address, and phone number from our spreadsheet columns. That's probably all we want there. We can pre process the incoming information in your spreadsheet to ensure your data is valid. So let's click the cog next to each of these fields. This allows us to do some processing. If I click on the email, I can do a transformation to check that it's a valid email address. If it's not valid, that data item will be made blank. You can also check phone numbers, so again, we click the cog and use the phone transformation. Now that we have done that, we can get on with mapping data. You might find that when you get to this step, there are more options now, as we are always adding more. Anyway, this is where you're mapping your data into Raiser's Edge. So let's start by dragging our columns into fields, starting with first name and last name. By the way, these green icons on the spreadsheet columns mean they have transformations on them. Just a visual check so you can easily see that. Let's also map the contact ID. Maybe we want to import that. If we don't put a value there, Raiser's Edge will allocate a default one, but we can all specify it. So that's first name, last name, and contact ID mapped. To enter the email address, we need to go to the emails tab. First, we need to choose how many emails we want to import. You can import as many as you like. It fetched the email types from Razer's Edge so we could select them too. Now we can import the phone number. Let's say it's a home one. The default phone region is useful here as the system will format the phone number to match. You should select the region that aligns with your Razer's Edge. At this point, we could also bring in other data such as gifts, actions, gift aid declarations, etcetera. There is also the option to add some custom processing, which opens up hundreds of other features on the Smart Sync platform, allowing you to do a little more than the standard import tasks. But we have already configured the import, so we will save it. You can see it on the home page of Smart Sync under applications and edit it again by clicking on the Smart Import title. If we go to the data tab, we've got our sample data file. We would paste our data in here to get the import process to work. So I have my data file somewhere in the background. Let me just copy it. So I now paste my data in to start the import. You can see five data rows there. Let's click on the spreadsheet to see the current data. Once the rows have been processed, this sheet will be empty again. One of the nice features of Smart Import though, is that data is not lost. You can see the history within the spreadsheet. Clicking the history icon will show you all the rows of data processed in the past. You can see the progress of your Smart Import within the logs area of Smart Sync. Each row will generate a log showing how the data passed through and into Raizer's Edge. If there are any failures, the system will email you and they will show up as failed in the logs. With failed logs, you can view the details of the log and then edit the data. The first row of the log will show the columns and data fetched from your spreadsheet. You can edit that data, click save, and then click the retry flow button to try to import that row of data again. Thank you for your time today. We have quickly demonstrate how SmartImport can be used to import information into your database. Book a call with our team to learn more. As we mentioned in the video, we're constantly adding new features to our important integration tools. Specifically, we've added powerful new features to smart import to make your data management even more efficient. You can now bring in a richer picture of your constituents with support for constituent codes, multiple addresses, and names and consent. We've also made it easier to track your unique data with constituent and gift custom fields, plus the ability to import constituent and gift notes directly. For those managing gifts and memberships, smart import now offers tribute gift support and a dedicated membership import option. These enhancements are all designed to save you time and streamline your data workflows. So we've seen smart import in action. Now let's talk about the real impact this has on your organization. What does drag, drop, and done truly mean for your team? First, it means unlocked productivity. By getting rid of hours of manual data entry, your staff can shift their focus from tedious tasks to meaningful work, like engaging donors and planning campaigns. It's a game changer for your team's efficiency. Second, you gain unshakable data confidence. Built in data validation and duplicate protection we saw in the demo ensures that every record is clean and accurate. No more manual data cleaning, just reliable data you can trust for every decision. Third, it empowers a team of data heroes. With a user friendly drag and drop interface, your import process is no longer a bottleneck. Now anyone on your team can confidently handle imports, freeing up your IT staff for more strategic work. Finally, smart import is a secure and compliant investment that's built to last. Its API driven architecture ensures seamless and seamless integration with Blackbaud, Raizer's Edge, and XT and offers greater reliability than all plug ins. Plus, with our ISO certifications and regional service, you'll be sure your data is always safe. You might be wondering how SmartImport compares to other solutions like Importomatic or Importacular. We've already looked at the advantages of API solutions over plug ins. In addition, smart import is a low cost solution that doesn't require any technical expertise. It's available through our smart sync platform, which, as I have mentioned earlier, provides full service hub to centralize all your integration automation and import needs. You might start with smart import and add on other solutions as needed. If you do decide to add on additional smart things solutions in the future, we also offer dedicated server options with for clients with high usage or complex needs, which can significantly help with IT security reviews. Remember, smart import is API driven, not a plug in, offers greater flexibility, reliability, and affordability while maintaining superior security. We're not aware of any other partners who have the same level of ISO security activation of SmartThing. What does this look like in real life? One of our London hospice clients uses Blackbaud Raiser's Edge NXT as its constituent management database. Their team has a drive to understand their donors through data. To facilitate this, they need to centralize data in Raiser's Edge from many sources. They have self built eight different import solutions using smart import, including Much Loved and Just Giving, providing tailored solutions for each. Our team has always been on hand to help as required with advice and even developing new features when needed. It's not just our North London hospice client. We're trusted by nonprofit organizations around the world, and they're making a real difference every day using our smart sync integrations and tools. And as you can see here, they have great things to say about our smart sync integrations. And that about wraps up things for this part of the webinar. Thank you for watching. We've highlighted the key benefits of using Smart Import for your Blackbaud data imports. I hope you now have a clear understanding of how our our solution can streamline your data and make real improvements to your work. If you're ready to see Smart Import in action with your data, you can book a personalized demo on our website or email us at support@smartsync.org. And if you want to find out more about our other integrations, please do check out our other webinars in this series. Thanks again for watching, and now back to Blackbaud for the q and a. There we go. How about that then? Now the chat has been wonderfully active, and that is wonderful to see. We'll run through a few of the things from the chat, I think, just because, obviously, this is also recorded, which I know is also in the chat as a question. This is recorded, and you can watch back on this session. The same link that you used to access today will allow you to watch this video back. It'll take a few hours to render, but you'll get there anyway. Now I'm gonna bring, I think it's gonna be Dan. Hi, Dan. From SmartPay up and on. I'm Hello. Your microphone. Are you gonna Doing alright. Yes. Great. Yes. Yes. Yes. Lovely. Are you gonna sing us a song? What's your karaoke go to, Tapp? I'm not gonna sing you a song. You don't hear me sing trust me. Unless you've paid me a lot of money. Okay. I mean, I'm sure we can figure that out for you. Right. Now we've got, a lot of wonderful, chat that's been going on in the chat. So I wanted to just kinda pick up on a couple of those, things. Now we've had a couple of questions both in chat and also in q and a, about about how it links to, gifts for events and how it links into events. I think that has kind of been answered in chat, but in terms of how things you know, how you can take gift information or participant information and how it can link into the event module potentially in Raiser's Edge NXT. That might be more of a Warren question, actually. I think I think I'm not a 100% sure we have the event module baked into an option for smart import yet. Let's see what Warren says in the chat. I'm sorry. I'm trying to get through Okay. Sorry. Yeah. That's sorry. Yeah. Warren's correcting me as I speak. So events are included. I think what yeah. What's happening with SmartInfo, generally speaking, is that as more of the API, SkyAPI, is being opened up to us as a Blackboard partner, we we are we are then including those different areas of Raiser's Edge as options in SmartInfo. So, events being one of them, I think, memberships. So we're kind of keeping our keeping an eye out on the Sky API and what and what's being developed there and then including that with Smart Impulse. Yeah. In terms of the specifics of the specifics of that question, it's probably best if we speak to who who asked that question, by the way? Thanks for asking the question. That's alright. So there's a couple of people in chat who've mentioned it, but Lisa, Lisa in particular in the chat and in q and a has asked about that. Lisa, if you wouldn't mind dropping your contact details from one of the smart team folks, we can get that picked up. Yeah. So I think the best thing to do is to I mean, pro probably, if you jump on a call with us, we'll be yeah. We'd be happy to talk to you about the the the requirement you've got in regards to events. But, but, yeah, that that that functionality is in SmartInfo, and, yeah, we can get your event data into Raiser's Edge. No problem at all. Lovely. And it sounds it looks certainly looks like in the chat, there's a few other people that would echo the, the like for the events functionality. So it's great to hear that that's just been added recently. I've got another question here, Dan, and hopefully, we can see to it. And then I've got a couple more. There there are a few. This is a lovely positive one. But a question here about whether or not, you know, if you can create, virtual fields if the data file doesn't have everything you need. So, for example, custom fields. So, yeah, custom fields are included as an option. We can we can map to cut about we can map to, however many instances of custom fields you wanna import. There might be some sort of limit on that, six or 10. I I can't remember off the top of my head, but custom fields are available. If you wanna import custom data, that's that's not a problem. Yeah, they can be mapped in the same way that you saw in the demo. So you just manipulate the the the mapping during the import process, when you're configuring the import. Yeah. Superb. That's grand. We've had another question, which I know was answered in the chat, but helpful for anyone watching back who won't be able to see it. Is there any examples of importing families including relationships? Now I know Warren's answered this as to but they are supported as a single one at the moment, but you can bring in spouse info. Yes. More. Yeah. So that's another recent addition to the to the functionality it's more important. As Warren's referenced, we can handle relationships. I think he's did did did he say we just want one instance of a relationship at the moment? Yeah. So as things stand, that is the support we've got for relationships. But I think, you know, if if we get increased demand for for multiple relationships during the import stage, you know, we can certainly look at that. I've just noticed Warren Warren's qualified the the limit on the custom field in point. Looks like the limit's 20, not five or 10. Hey. Twenty twenty is more than five and ten. So, if if my math is right, that that works out in the twenties more. So that's good. Excellent. Now, let's have a quick scan through some of these other bits here. I'm gonna just jump around. Forgive me jumping around in the chat. But, we've got a question here about can we map data to any field in Razer's Edge NXT? Any well, almost any field. I mean, that's smart import. The basis is for smart import is we're using the Sky API, which, if you use Razer's Edge NXT, most of the fields in Razer's Edge NXT are now surfaced by the API. So, and if if they aren't if that isn't an option, it's not important already. That's probably because, the the API doesn't surface that information at the moment. But like I mentioned before, as time rolls on and then, obviously, most people know that database view is gonna be gonna be sunsetted at some point, and then the full suite of functionality in the API will will will grow, and that as well as smart import. So they're kind of following the road map of of Blackbaud to some extent in terms of what you can do and the data that you can import. So that's a roundabout way of saying, yes, I think. Lovely. I've got two more for you, and then we are gonna come to the end of time, for today's session. So, dropped into the chat, and I know that there's lots of others in chat, and apologies that we won't get to all of you in chat. Anyone that's dropped into q and a, I can follow-up with you. If you can't if you have popped your question into chat and I haven't answered it, please pop it into q and a before we finish in the next couple of minutes. Otherwise, I can't get to your question if it hasn't been answered, after today. Now, this has kind of come up in in a couple of q and a's and and once in the chat, we've mentioned about it being a low cost solution throughout some of this, particularly one in q and a mentioning, it being a, that then coming from a relatively small fundraising operation. I know that pricing has been shared in the chat, but can you speak a little bit more about the kind of the the the cost essentially to something like this and and how much of a, the benefit does it make, you know, elaborate a bit more on the pricing model and how it makes smart imports more affordable compared to other traditional import tools. There we go. Use the word Yeah. So it's a good question. Yeah. So every application that we sell, which is which is within the SmartSim platform, which SmartImport is is an example of that. All the all the pricing is essentially the same. So we try to keep things as simple as possible. We try to keep the costs as low as possible. Obviously, we, you know, we're working with charities and not for profits, and and the pricing model we've we've gone for reflects that. So, yeah, there's no there's no sort of hidden nasties or additional fees with all of our pricing. It's it's what you see, is what you get. We and we set for some of our applications. We do have a setup fee because some of the onboarding, well, include setup and some work for from us. Smart import, at the moment, we're we're moving towards more of a, a purely self-service model. So the so the tool is designed to to for you to manage your own imports over time. But we we at the moment, we're conscious that we wanna get people up and running as quickly as possible to test SmartImport, make sure it works for them. So yeah. I mean, yeah, in terms of in terms of pricing, I mean, we we think our pricing is competitive. Well, you the the the people on this webinar will probably know better than us because they've probably looked around for other solutions in the marketplace. So so, yeah, look at our pricing and then see see how that compares to some other some other pricing in the market in the market for what we're doing. And, yeah, hopefully, we should, yeah, we should be competitive at the very least. And, obviously, the the support the support for the applications that we sell is included in that in that, annual license fee that you you you pay as well. Lovely. Yes. That was the only other follow-up question that I had for you. So you've preempted it, from Support support question. Around, yeah, support and what kind of support and kind of bundled in with, you know, what's the what's it like in terms of, you know, timelines and getting set up, with something like SpartanPool? So so, yeah, just to touch on support, I mean, we we're available, well, pretty much 247. Obviously, a lot of our clients are in The States, so we're well used to working with through different time zones, Australia as well. There's always at least one of us monitoring our help desk. If if you've got a particular issue, we're more than happy to jump on a a call. We we can sort you through and walk you through any issues that you've got. In terms of the setup for SmartInfo, it's compared to some of the applications and integrations that we build, it's it's not especially complicated in terms of setup, but we will kind of work with you in the first instance if you wanna try some smart import, just to get you started really, just so you understand the interface. And then once you've imported your first file and are familiar with the interface, as I mentioned before, the idea is that you can you can just take take the product and and and use it on a self-service model. But we're always there if you need us, to, yeah, answer questions and and make sure it's working as you want it to work. But, yeah, we we know so support is one of the things that we pride ourselves on. That sounds a bit cheesy, but we do we do sort of take support very seriously. We're very, you know, we're very active as well. Yeah. And, you know, I think there's there's a lot to be said for the fact that the folks that I've ever spoken to that use your solutions, and it's been echoed today in the chat from, from from some of the attendees, those who are current SmartLink customers who are absolutely, very fusive about the support and the expertise, the, you know, the the, the help that they're receiving from you. So, always a good sign that those that you are positive about it. So, a big thanks. There are a couple of other questions that we'll have to take offline, just because we're we're we're out of time for today, I'm afraid. But really, really lovely, to have you, Dan. Thank you so much for joining. Yeah. Thanks everyone for joining. Yeah. Yeah. Lovely. Okay. Super. So let's, just very quickly have a little wrap up then, and there's been a couple of other things that have come up through today's session. So for those of you that haven't yet, seen some of the other episodes that we have done of this series, you can go back to the landing page for this series and watch back on demand all of the episodes that we have done so far, including, other solutions like Smart Sync, and other tools from Smart Thing themselves, and a bunch of other solutions from a lot of our other partners as well, all about simplifying the way that you process data from one place to another. So do make sure to jump back and have a look back as well. For those of you that have left questions in the q and a, thank you very much for transferring them from chat. As I said, I can't pull anything from the chat. I have to get it from the q and a. That's just the way that this wonderfully works. We will be hearing more from our friends at SmartThings throughout the rest of this year who have more solutions to share with us, including what's been mentioned in the chat and in q and a, an upcoming webinar with a date currently TBD, for smart just giving as well, which is very exciting. And I do recommend for things like, deletion of data, which I know has come up in questions today, to have a look at the session on smart sync, which does have functionality that will help you with that. Now that's all for today. A very big thank you for those of you that have been able to join us. You'll see my email here. You can contact me directly if you haven't, have any further questions that you would like to, to ask about today's session, as well as going direct to SmartThings. But please do feel free to come to me as well. And a reminder really of of the whole host of solution support that we have available for you through Blackbaud training at Blackbaud University, our support teams, available for you wherever you are in the world, on knowledge based articles, that are constantly up to date with the most recent updates and functionality, and the community, which I'm a very, very big fan of as a way of connecting with your peers and other folks just like you who are doing very similar things. So if you would like to know more, as I say, at any point, if you'd like to know more about this webinar series, if you want to talk more about how you are getting on with Raizer's Edge NXT and how to improve your processes, I'd love to hear from you. You. So please do send me an email with my email address here on screen, and it'd be lovely to talk to you very, very soon. Otherwise, hopefully, see you at another future session for our visualizing your single source of truth webinar series. A big thanks to everyone from SmartThing who's attended in the chat. I think that's been, Warren, Kate, Dan. I'm not sure if there was anyone else, so apologies if I missed anyone else from SmartThing. And a reminder that you can watch this video back. On demand, it will take a couple of hours to render, and then it'll be available for you on the same link that you used to view today. Or you can go to our visualizing your single source as truth webinar page registration page, and you'll see the video at the bottom of that page. So that's all for today. Have a wonderful rest of your Wednesday afternoon. I hope you're all keeping well, and see you again for another one of our sessions, on a Wednesday afternoon, or morning if you're joining us from Canada. Speak to you very, very soon. Take care, folks. All the best.