Video: Product Update Briefing - Payment Services | Duration: 3608s | Summary: Product Update Briefing - Payment Services | Chapters: Welcome and Introduction (64.395s), Integrated Payments Platform (179.95499s), Session Overview (383.545s), Direct Debit Support (468.49503s), Marketplace Integration (635.795s), AI Agentic Payments (974.12s), Digital Wallet Payments (1172.545s), Fraud Prevention & Compliance (1370.465s), Background Optimizations (1724.62s), Recap and Roadmap (2192.565s), BBDEV Days Registration (2393.0251s), Trust Center Overview (2456.3398s), Closing Remarks (2522.44s)
Transcript for "Product Update Briefing - Payment Services": Hello, everyone, and welcome to the May 2026 Blackbaud Integrated Payments product update briefing. We're excited to share the benefits of Blackbaud Integrated Payments as well as recent product releases and what's up next. My name is Mike Simmons. I'm a product marketing manager here at Blackbaud, and the rest of the team delivering today's presentation are Jake Gaston, Meena Mistry, and Purnima Rao. Here are some tips and tricks for an optimal webinar viewing experience. Most importantly, if you're having connection issues, try refreshing your browser as that usually solves things. You will receive a link to the webinar recording via email, and you can check the docs tab on the right side of your screen for links and resources referenced during the presentation. Last but not least, use the q and a tab to submit your questions, and we'll do our best to answer them during the presentation or circle back with you after. This presentation contains forward looking statements that involve inherent risks, uncertainties, and assumptions. It outlines Blackbaud's current plans and general product direction as of the date this presentation was created. Functionality described in this presentation that is not currently available is subject to change at any time without notice at Blackbaud's sole discretion. It does not represent a commitment to develop or release specific features within the time frame discussed according to the presented design or at all. Please make any purchase decisions based on features and functionality that are currently available. And with that, I'll pass it to Mina to kick off the presentation. Thanks, Mike. And, hello, and welcome everyone. My name is Mina, and I've been on the payments team at Blackboard for the past eight years. And I've experienced firsthand the difference that a payments platform makes to an organization. The features of a payments platform touches supporters when they donate or pay. It affects staff time when managing payments. It impacts revenue growth, and it impacts an organization's peace of mind when handling compliance, regulations, and fraud. Blackboard integrated payments is differentiated from other providers because it's designed for social good use cases. It's embedded across the Blackboard ecosystem. So when you use Blackboard products, payments is not an add on, but it's woven into a connected and singular system of record. So we center what we build around three things that we've heard directly from non nonprofits. The first is raise more. Supporters expect the same giving experience whether that they get elsewhere online. It should be easy and fast and familiar. And when someone decides to give, nothing should stop them in that moment. Save more is about processing fees and about manual data entry and about reconciliation. These are real costs in both money and in staff hours, and you have options to reduce these costs and cut back cut down on the back office work that takes up, valuable time. And sleep better talks about security and compliance that are really critical and the foundation of a secure and reliable compliant platform that provides peace of mind. Blackboard Integrated Payments provides a single platform for every touchpoint across different fundraising needs. That includes online donations, in person events, peer to peer campaigns, or even working with corporations. And all Blackboard applications can use a single merchant account as the common thread across them all. We serve customers across the globe with organizations in North America, The UK and Europe, Australia and New Zealand, with supporters who can make payments from anywhere in the world. And in addition to global reach, having the right payment methods is what matters the most to supporters. So when the way someone wants to give isn't an option, it translates directly into a loss of revenue. So payment methods we see are the last step between someone's intention to support a mission and them actually giving. And we support over a dozen different payment methods today, and we're adding more so that our customers can meet their supporters' preferences, globally. Also, it doesn't just stop with the Blackboard ecosystem. There is a growing marketplace of partner solutions from text to give and event platforms and kiosk payments and many, many more that when payments from these non Blackboard applications flow through your existing merchant account, you get the same reporting, the same reconciliation, and the same sort of single source of truth to find the data. So for organizations juggling multiple point solutions and matching up payments from three different systems, this is one of the things that makes a real difference in someone's day. Okay. So with that overview, let's talk a little bit about today's session. Managing a payments processor and all of the data touches different departments, you know, across different roles in an organization. You've got a development team who's thinking about payments one way. It's about the donor experience, the conversion, you know, did the gift come through. Your accounting team is thinking about it differently. It's thinking about fees and reconciliation, and it's about closing the books and making sure everything ties out. On the other hand, IT are thinking about security, compliance, connectivity. And so you've got the same platform, the same payments, but different stakes depending on where you sit. So we've divided up today's session based on real moments that matter in an organization, so we can show you how the payments platform supports these different areas. And we're gonna start at that point at which the intent to pay meets checkout and someone is ready to give. We'll then talk about how to stay ahead of compliance changes and what features are running in the background to keep things running smoothly. And then we'll end with when the finance teams are closing the books and reconciling. And for each of these moments, we'll show you what's new and what's coming to make these areas easier for the people in these roles on a day to day basis. Alright. So to kick off this section for when a supporter is ready to give, we are starting with a really major announcement, for UK and Australian customers with the addition of direct debit support for British pounds via Bacs and Australian dollars with Bacs. Until now, supporting this in a fully automated way, hasn't really been possible. And we've heard from customers about the amount of manual work that falls on someone's plate every single month. And if you're someone who's been running manual EFT processes, you know, on a monthly basis to manage these installments, this is gonna resonate with you. Blackboard Integrated Payments now supports UK and Australian direct debit. It's available today. It raises the Agenix t with online giving. And this goes beyond just the transaction of the payment processing. As many of you know, BECS and BECS still require a lot of regular regulatory compliance for things like mandates that are required. So our integration includes, covering all of the requirements around emailing notifications to supporters to comply with those rules. It's not something you have to manage. You don't have to remember to do it. That's fully handled inside of the system. In Raiser's Edge NXT, you also have the ability to manage these regular gifts, including modifications to the amount, to the frequency, or to the bank account. And any required updates to the direct debit instruction or the direct debit request is handled for you again, and you don't, need to worry about emailing those changes out. And, you know, should you ever need to access those mandates, they're accessible directly from the gift plan, records in NXT. And then with automated installment processing, the need to get approvals from finance before sending files to the banks is just no longer needed. So I anticipate that we're gonna have some questions on this new capability, and we have our team on hand live to help answer anything we can. So please drop your questions in the q and a, and we'd love to help. I know one of the, questions that's likely to come up, is about, migrating existing gifts. So I would like to share that also coming later this year, Raiser's Edge NXT will be able to convert these manual EFT payments into automated gifts in The UK, Australia, and Canada. Ultimately, this means that you can manage your direct debit and your card payments through a single platform with automation and eliminate a significant amount of manual work. Alright. Let's move on to, this next topic. And this is another reality that most of you are already living, and that's that your fundraising doesn't happen in one place. You may be running a telephone campaign through one vendor or selling tickets through another or managing alumni engagement somewhere else, and that's how it works. Right? There's no single platform that does everything, and you're piecing together the tools that best serve your programs. As we know, though, with every new vendor, it typically may also come with a new merchant account, which is another reconciliation process, another login, a new set of reports to kinda work into your process. And for teams that are already stretched thin, that overhead can add up fast. What we've built around the Blackboard marketplace changes that dynamic. We've established partnerships with vendors across different fundraising channels. So think of mobile or face to face fundraising, telephone campaigns, ticketing, sustainer reengagement. These are partners who are already integrated directly with Blackboard integrated payments. And so that means when you use one of these partner solutions, those payments are flowing directly through the merchant account you already have. And practically speaking, this is gonna remove one of the biggest friction points you have when you're onboarding a new tool with a new vendor. You're not starting a new payment relationship from scratch, but you are extending the one that you already have. I've put a QR code on this slide, and that's gonna link directly to the Blackboard marketplace. I'd encourage you all to take a look, and you'll find partners again who are already connected to Blackboard integrated payments and, in many cases, to your Blackboard application as well to complete that full 360 degree view. So the Skype payments API, is really what makes this all possible. And, another exciting update that you should know about is that in March, we opened up the latest checkout experience that Blackboard has built through the Blackboard Sky payments API. So this means that if your organization either built its own applications or if you work with a third party application that takes payments, you can now bring that same checkout, into those experiences as well. And the good news is that this includes UK and Australian direct debit support. So Alan Delmar here, at Christendom College was one of our early adopters of the new checkout, and his team embedded it into their learning management system, which also prompted for payments. They were able to custom style this to look and feel like a really native part of our application, with access to everything that's available from the digital wallets, the recurring payments, donor cover, etcetera. With, this new checkout, you now have two options from a visual perspective. You can either embed checkout directly into your page or you can surface it as a model in the application. And both approaches carry the same PCI compliance protections, which matters, obviously, because reducing, you know, your organization's exposure to cardholder data and the less that your systems touch raw card numbers, the better. So if you're running custom applications or if you're working with third party platforms that handle payments, this really is worth taking a closer look. You don't have to compromise on the checkout experience just because you're working with a product outside of Blackboard. And here's another quote I'd like to share from Melissa at semester at c. And what I love about this is that what she's describing is exactly what this is supposed to feel like. On Giving Tuesday, which is one of the highest volume days of the year for for her team, you know, they're not in triage mode. They see donations processing. They see the data flowing through to the right systems, and her team are doing the important, more mission driven work instead of moving data between different systems. So, again, the goal is not just that payments work, but that your team is getting time back. And Melissa's organization is really one of hundreds already using integrated partner solutions through Blackboard integrated payments. And just to give you an idea of the range of what's already there, I mentioned telethons on call agencies, memberships from face to face fundraising school programs, sustain your engagement, many, many other use cases. So, again, here's the QR code. I'd encourage you to take a look. And, obviously, if you see an application you're already using, great. Reach out. And if you don't see what you're looking for, also let us know. We'd love to hear more. So, drop it in the q and a, and we can we can talk about it. So, again, just to wrap up this section, I want you to walk away with the idea that every time you bring in a new fundraising tool into your organization, you're gonna have a choice between how payments are gonna flow through. And you can step set up something separate, a new merchant account and a new contract, or you do have the choice of extending what you already have with your Blackboard integrated payments merchant account. It's gonna help keep your rates consistent. Your reporting is gonna stay consolidated, and your back office is gonna stay manageable. And, again, the the whole driver behind this is buying you real time back, to stay focused on other work. Alright. So next up, I actually wanna take a minute here to look ahead at something that's moving, potentially faster than maybe most people realize, and it's gonna differ across different markets and regions. But you've probably heard the term of AI agents, which we know is software that can take age actions on a person's behalf. Blackboard, we have our very own agents for good with the development agent agent that augments your team. And, this whole concept around AI agents also extends to handling a payment or a transaction, with agentic payments. This is already happening in retail and in ecommerce. And so the question we're asking is how long before it surfaces in the giving space? And the data suggests that it may not be too distant in the future. There was a recent survey, by the Merchant Risk Council of over 1,300 merchants across retail services and digital goods. And in that segment found that nearly 20% of large enterprise organizations already have solutions in place to accept payments that are made by AI agents. And another 63% are actively planning or exploring it, which is a very high number, and really an indicator of an early wave of something that's more significant, coming down the line. And so when we think about what that means for fundraising, as, you know, donors become more comfortable, letting agents handle, transactions on their behalf, you know, and if that comfort builds anything near as quickly as using LLMs has, then we really need to start thinking about how we can support organizations to meet their supporters in these new channels. So, you know, the the same principle that we've been talking about where, you know, you should always meet donors where you where they are. Right now that meet means digital wallets, but in the future, that may mean accepting a payment that was initiated by an AI agent acting on that, donor's behalf, for example. There are clearly some real questions to still work through here in terms of what payment methods may be supported, how do you manage fraud, KYC. You've heard of KYC, which is know your customer. There's now a parallel conversation around KYA, know your agent. And so a lot of it is around establishing trust in that transaction initiated by software. So at Blackboard, we're paying re paying really close attention to how this evolves and what it will mean for our customers. If this is something that you're curious about or if you're already thinking about what the Gentic payments could look like for your organization, I would genuinely love to have that conversation with you. We are gonna post a quick poll here to see how many of you would like to talk more. So thank you in advance for your responses on this, and we'll pop up that poll now. And after the poll, Jake is gonna take you through some important work coming in checkout. Alrighty. So Mina just talked about agentic payments and where the future payments may be headed. But until then, when we talk about meeting donors where they are, we mean that literally. Payment methods they already use every day. So Apple Pay is the most used wallet on our platform. One tap for iOS and Safari users. No card entry, no friction, no drop off. For organizations with recurring giving programs, Apple Pay supports that too so donors can set it and forget it. Google Pay works the same for Android and Chrome users, and there's nothing extra to configure on your end. So if you're using our modern checkout, Google Pay is available. It shows up for the right donors automatically using credentials they already have saved. Then there's PayPal. The stat on this slide is one that I'd pay attention to. A 2% lift in total conversion rate just from showing it. PayPal users are high intent. They know the brand. They trust it. When they see it at checkout, they're more more likely to complete. 400,000,000 users globally means there's a good chance a meaningful portion of your donor base already has an account. Together, these three walls represent a significant share of how your donors want to give. Making sure they're enabled isn't a nice to have anymore. It's leaving money on the table if they're not. However, while talking about all these great payment methods, we need to be cognizant of overloading a donor's screen. One of the ways we're using AI to optimize checkout is by rethinking what donors actually see at the moment they're ready to give. Today, most donors see every available payment method regardless of their device, their transaction type, or what actually is going to work best for them. That's a cognitive load problem, and our data shows that reducing the number of options shown has more impact on conversion than reordering them. So we have built out a prototype that changes that, a model that takes in real time signals, whether that's device, browser, transaction type, and the available payment methods, and outputs a ranked, trimmed list specific to that donor in that moment. Results is a cleaner checkout with fewer, more relevant choices and a higher likelihood of completion. We're also using AI to do something that's traditionally been manual and slow, identifying where to run AB tests. Optimization agents systematically move through our checkout workflows, analyzing drop off patterns, payment method selection behavior, and session context to surface high confidence tests that we can try. Instead of guessing what to test next, we let the data tell us where the opportunity is. Together, these two capabilities of smarter display at checkout and AI driven test discovery are how we're moving from a static checkout experience to one that continuously learns and improves. And finally, this slide introduces donor cover plus, which gives your organization more control over how you ask donors to help cover costs and go beyond just processing fees. With donor cover plus, organizations can set flexible ask amounts that include not only card or direct debit fees, but also additional operational support. Instead of a one size fits all model, admins can create multiple configurations, choose the right one for each donation form or campaign. What this means in practice is greater control where you decide how much to ask by payment method. For donors, this creates a more transparent and engaging experience. Overall, Donor Cover Plus helps your organization retain more net revenue, engage donors more intentionally, and unlock extra support for your mission. And now everyone's favorite section, I'll be covering what we're doing to support compliance, reduce payment risk so that you can sleep better at night. One of the things we hear most from customers is that fraud and revenue feels like a trade off, like you have to choose between protecting your organization, not turning away real donors. We don't think that should be true, and it's something we've invested heavily in solving. On the acceptance side, we use AI models that analyze how payment requests are structured and routed through card networks, adjusting in real time to give each transaction the best chance of going through. That means fewer declined gifts that weren't actually fraudulent. Combined with network tokenization and automatic card updates, more of your donors' intent actually converts. At the same time, every transaction runs through AI risk scoring across 80 plus signals, device fingerprinting, IP reputation, transaction velocity, and behavioral patterns. These models are trained on millions of payments, so they get smarter over time. The goal isn't to block more. It's to block the right stuff. Real donors shouldn't feel it, and fraudsters will. What ties it together is that these two things work in sync. Our fraud settings tune continuously based on what models are learning. So as threats evolve, controls adapt without someone having to manually intervene, and you stay protected while you keep raising money. So now double clicking into those fraud solutions, we at Blackbaud aren't the only ones using AI to be more efficient. Fraudsters are constantly adapting, using automation and AI to bypass static defenses. Modern payment fraud is a moving target requiring dynamic real time protection strategies. Blackbaud's fraud prevention approach combines multiple AI driven and rule based controls, including automated bot detection, IP threat assessments, and AI powered risk scoring on every online transaction. Our bot detection solution, reCAPTCHA, is deployed to detect and block automated bot attacks such as card testing. By analyzing user behavior and transaction signals, reCAPTCHA can distinguish between legitimate users and bots, reducing friction for real donors while stopping fraudsters in their tracks. Blackbaud's fraud stack also includes IP address, threat assessments, and geolocation verification to identify and block suspicious activity from known bad IPs or high risk regions. These controls help prevent attacks from proxies, VPNs, and botnets, which are common tactics in modern problem attempts. And finally, as I mentioned before, Blackbaud uses AI dynamic risk scoring to deliver real time network based risk profiles using over 80 data attributes, including IP reputation, geolocation, and device fingerprinting. Dynamic risk scoring evaluates each transaction risk profile, considering factors like IP velocity, email reputation, and card demographics. This enables adaptive blocking logic that evolves with emerging threats. This layered defense ensures that even if one control is bypassed, others remain active to protect the transaction ecosystem to allow you to sleep better at night. Alright. And then for our EU and UK folks, these onboarding updates are being driven by ongoing regulatory and card network compliance requirements in The EU and UK. As as these requirements continue to evolve, we actively strive to stay up to date so BBIP remains compliant and aligned with our payment partners. Our goal is not only to keep Blackbaud compliant, but also to help our customers remain compliant, while ensuring payments continue to run smoothly without disruption. We've designed these onboarding changes to be as clear and guided as possible. And for existing customers, we'll proactively reach out when it's time to refresh your update information. Up next, email deliverability is critical to fundraising and support our engagement, and email providers like Google and Yahoo are increasing increasingly requiring authentication to prevent spoofing and improve trust. This isn't a recommendation anymore. It's becoming the standard. On 07/01/2026, DKIM will be required for any domains you use in the from address for any DBIP customers that use email functions within payments. The good news is that many organizations already have this set up on their sending domains, won't need to take any action. We made it easy to check as there's a new email authentication settings page available now in our email resource center where you can verify if DKIM is configured on your domains. No support case needed. If any of your domains don't have it in place, we'd encourage you to set it up before July 1. Getting that done now helps protect your brand, improves deliverability, and reduces the risk of any disruption as the deadline approaches. Visit the email resource center for more information and to access the new settings page. And finally, different in different governing bodies have been escalating regulations on the use of cookies. Analytics cookies are considered not required for the operation of browser based solutions and are thus subject to the requirement for consent. These analytic cookies allow Blackbaud to understand user behavior and drive improvements to our user experiences. As Blackbaud solutions adopt the product analytics capabilities, users of those solutions will be prompted to provide consent for the placement of the analytic cookies on their device. Once accepted or declined, a given user won't be prompted each time they access the Blackbaud solution. Acceptance will expire after six months, and at that point, the user will be prompted again. Users will be able to clear the acceptance or denial of consent from their user profile. Keep in mind that the consent is scoped to a given device, so users that access Blackbaud solutions from multiple devices also provide consent separately on each device. It's also important to note that these usage analytics do not track any PII or sensitive information. The data is used to understand usage patterns and behavior. We hope users will provide consent for the placement of these cookies so we can continue assess and improve our user experiences. So up next, I'll kick it over to poor Niemann poor Niemann to talk more about payments running in the background. Alright. Thank you, Jake. Okay. So this part is about the stuff you don't always see, but you know that it's working in the background all the time. There's a lot going on behind the scenes to keep, the transactions moving and, the revenue coming in. These are quite optimizations that will help, improve, say, approvals, reduce, failures, and recover revenue. And this will not need you don't need to do anything, for this. We just want to give you a glimpse into some of these processes and improvements we have made. Alright. Here are a few examples of things that are already running in the background today. With adaptive acceptance, we are always improving how payment requests are sent in real time. So the transactions have a better chance of being approved, especially in those cases that might normally fail. Second, credit card updater. You already know that credit card updater helps avoid declines caused by, expired or reissued cards by automatically keeping the card details up to date. This is very helpful for, recurring and, batch payments. For example, with the Capital One and Discover merger, the cardholders are getting new card numbers as they move to the Discover network, and this is happening in, waves. With credit card updater, these card numbers are automatically updated without any action, required on your part. Lastly, the network tokenization with this, we actually swap out, raw card numbers for secure tokens from the card networks. This helps with, approvals and also it improves, security at the same time. So as you can see, all of this is working together quietly in the background to cut down on failed payments and keep revenue, coming in. Staying on the optimization path, the next area we are focusing on is how we handle failures, especially with the batch transactions. Particularly, we are looking into the retries. We are enhancing our, retry logic to be more, intentional and data driven, like optimizing the timing, sequencing, eligibility. So the retries happen when they are most likely to succeed. That also means looking at, succeed. That also means looking at, failures differently. So instead of stopping them altogether, we can retry them more intelligently so the revenue keeps coming in. So the overall goal here is simple. More successful retries, fewer failed payments to deal with manually later, and, more consistent revenue, coming in. Okay. So far, we have talked about the behind the scenes work that keeps the revenue coming in. The next part is what happens after those payments come in and when the finance needs to step in and close the book. At that point, the focus shifts to data accuracy, making sure everything lines up. Payments matches with what's going on in your financial system. Make sure the reconciliation is easy. Month end closing takes less time and less manual effort. So with that focus, we are making, some improvements in quarter. One thing we hear about a lot, at the end of the month is that the finance has the disbursement info, but it's still hard to see the full details, without having to dig around. What we are adding here helps with that. It is a single report that you can export that brings together the disbursement information and also related gift information as well. So it's easier to connect everything, without having to jump between the systems. The goal here is to make reconciliation faster and less manual. Basically, something a report, which is just, very closer to match ready. This will be coming to our RE NXT customers first. So this will work great for bulk reconciliation. When you have a disbursement report, you can look at the gift information for those disbursement. That will work perfectly for that case. But we know there are times when you just need a quick answer to just one transaction. That's where our AI investigation comes in, which we will be taking a look at next. So now let's look at Blackbaud AI chat for transaction insights. This feature is available, today for everyone. If this one is built mostly for that those investigative moments when, say, someone asks you, hey. What happened with that transaction? Or what's the disbursement status for this one? Or, has this gift been dispersed? So you need an answer quickly. Right now, the without having to go into, transaction list and looking for that transaction. Now with the single, transaction lookup, you can use Blackboard AI chat to retrieve details for one specific transaction without filtering those long transaction list. You can quickly check, things like the disbursement status, the date, the amount, the fees, which is especially helpful for you during that period close. We are also being very intentional about how we use Blackboard AI chat. It's meant to be practical, like an everyday helper that you can use, very easily. Next, we want to make Blackboard AI chat even more powerful, by bringing transaction details and the gift context together. So now let's take a look at Blackboard AI chat with the transaction and gift details. This solves a really common frustration, having to jump between system just to figure out how a particular transaction connects to a specific gift. So you have a disbursement, you have a transaction, you want to find the gift, you'll have to go into our NXT and then look up either the donor name or the date or or or transaction ID to find that particular gift. So what's coming here, is an ability to just ask in plain language something like, hey. Find the gift ID for this transaction. Find the gift for this transaction, and get everything back in one place. So you will see the transaction details and the related, RNXT gift information together all in the same conversation. The benefit is pretty simple. You get answers in seconds instead of doing manual lookups across systems. It's one of the small things that ends up saving you a lot of time and effort. This will be coming soon in Blackboard integrated payments for our r e n x t customers. Okay. Before we wrap up, I want to take a quick step back and recap what you already have today, what's coming up next, and how this all comes together. Let's start with what's available now in Blackboard integrated payments. So on the revenue side, you can bring in more successful payments with payment method like methods like, direct debit, which is now live in UK and Australia as well, and in Sky API too. Along with that, our, AI powered optimizations, help pay payments go through more often. Day to day, we have some nice, time savers, like using Blackboard AI chat to quickly look up transaction details and the new checkout experience in the Sky payment API, which just makes payment processing smoother overall. And quietly in the background, things like bot detection, IP checks, and AI risk scoring are already doing things to keep everything safe, before any issues pop pop up. So this gives you, really a good setup today, and it actually sets us up nicely for what's coming next. So looking ahead, here's a quick look at what we are actively working on and what's coming next. On the fundraising side, we are adding smart smarter retry, logic for recurring payments along with donor cover plus. So this is all aimed at helping, more gifts to go through while also keeping the donor experience smooth. For operations and finance team, what's coming next is really about, saving time. This includes better AI powered investigation tools and the ability to export, disbursement and give details together, which should make reconciliation lot easier. And as we grow, globally, we are also staying focused on compliant, onboarding across regions so you can scale with confidence as requirements change. Okay. So this slide ties it all together. It highlights the five ways you can power up with Blackboard integrated payments from, giving supporters more than easy way to pay, to simplifying processing, engaging donors more intentionally, saving on fees, and then, letting AI take some work off your plate. The key thing, to remember is you don't have to do all of this at once. You can start wherever it makes the biggest difference for you, whether that's creating a better donor experience or cutting down on the manual at work or tightening up security. Our recommendation is pretty straightforward. Take a look at what you already have. Pick one or two areas, where you could get more value and build on it. And with that, I will hand it over to Mike to wrap things up and walk us through the next steps. Alright. Thanks, Purnima. Next up, I wanna tell you all about b b dev days. Registration is now open for b b dev days, and this is where builders across the Blackbaud ecosystem come to explore what's possible. From June '4, this virtual event is designed for developers and technically curious problem solvers at every level. You'll see how your peers and experts are using Blackbaud APIs, the Sky platform, and AI tools to extend BBIP and solve real world challenges. You can level up with skills labs, demos, and keynotes tailored to your experience. And just as importantly, connect with a community of peers and partners facing the same problems you are. If you're looking to build smarter and do more with BBIP, bring more ideas and new ideas back to your organization, BBDEV days is the place to start. Blackbaud knows that security is a top priority for you and your organization. That's why we're excited to remind you of the Blackbaud Trust Center, your new centralized hub for all things related to Blackbaud security. At trust.blackbaud.com, you'll find audit reports, including SoC and PCI documentation, security white papers, a dedicated knowledge base for frequently asked security questions, Blackbaud security credentials, self serve access to information for risk assessment and due diligence, and much more. You can access the trust center using your Blackbaud ID. No extra credentials needed. This resource is designed to make your security reviews faster and easier, reduce the time spent on due diligence, and provide you with direct access to the information you need whenever you need it. It's part of our commitment to transparency and to supporting your organization's security needs throughout your journey with Blackbaud. And that brings us to the end of our presentation. Thank you all for watching, and thanks to those who asked questions or left feedback. If we didn't get a chance to respond yet, stay tuned, and we'll do so shortly. Thanks again. Bye for now.