Video: Ask The Expert about Registration Forms | Duration: 3428s | Summary: Ask The Expert about Registration Forms | Chapters: Welcome and Introduction (6.24s), Webinar Recording Access (69.705s), Testing Credit Card Forms (236.87001s), DIY Form Customization (416.705s), Advanced Ticket Options (803.01s), Event Registration Solutions (1103.925s), Customizing Contact Forms (1401.52s), Event Registration Options (1733.96s), Query and Reporting (2350.43s), Concluding Event Notes (2684.61s), Concluding Resources Overview (2851.915s), Closing Remarks (3073.115s)
Transcript for "Ask The Expert about Registration Forms":
Hello, everybody. Welcome to this week's or this month's, I guess, Ask the Expert. Glad that, some people are already starting to say hello in the, chat. Yes. Happy happy Wednesday, Addie. And, yes. So, hopefully, everybody is having a good day, so far this week and, so far today. I don't know about any of the rest of you. I know, Natalie, you're in Ohio. I, woke up this morning to a very heavy thunderstorm. So, hopefully, everybody who was East Of The Mississippi had, didn't get caught out in the rain or didn't, have any issues, there. So, yeah, thankfully, it has mostly been dry ever since. So, I I think we do have some more coming this afternoon. So but, hopefully, everybody is enjoying their summer so far, and everybody is, excited to talk a little bit more about, these event registration forms. So there were a few things that I definitely wanted to, make sure that I talked about, and showed off here in this week's session as we kinda get started because I could really only gloss over some things or, maybe make mention of a few things, just for the interest of the way that last week's session was built and the time that we had together. So I am going to start with that as people are starting to kind of think about some of their questions. Maybe some of what I will show will end up creating, some questions for folks, but, we shall see here. So, yes. And as always, this session is like any of our other webinars. This is going to be recorded. So if there is anything you wanna go back to, this is going to be recorded. So you will get an email tomorrow afternoon with that link so that you can check out that, so you can check out that version of the session. I don't have any, I don't really have anything set aside as far as, like, documents like I normally do. But, this is a little bit more about, focusing in on some of the questions that came up last week and some of the questions that might come up this week as well in regards to these event registration forms. And, I'll handle as many of the questions as I can in our hour. So alright. So oh, as far as duty recordings expire, they should not, know. They now there may be a time where you have to reregister for one. So, like, for example, if you try to get to one of the links that you had and for whatever reason it says that it doesn't allow for you to, to get to that, Check the, the, eTapestry webinar page. I can get that up there in the chat here in a little bit, for, because we do often post those there. So or we post options for you to be able to watch a recorded version of past webinars for anybody who never knew about them or started later or whatever the case is. That may be the only thing that expires, but the webinars themselves should, As long as we have links to them, you should be able to access those. Alrighty. And, actually, I'll go ahead why don't I go ahead and pull up the so I am going to put the link to that page in our chat. Or yeah. To so this is the link in the chat there that goes to the past recordings of sessions. Those do get updated, on a regular basis. So we you should be able to to find any past recordings there as well. So, Kim, I am glad you kinda gave me the perfect little segue here. Wanted to know if I could talk again about how to test a credit card before an event page goes live. So this, this version of eTapestry three that I have up here on this tab is actually a development test database that we have. I need to use this because I actually don't have my own Blackbaud Merchant Services account. So, this one does for testing purposes. But the way that you can do this to make sure that you can test your, forms and everything is, you know, you go through the page. You go ahead and set up here, how to do your forms or, like, you know, how you want your form to work. You do all of that to begin with. That's all going to remain the same. There's no difference there that you have to do. But one thing, if you do wanna test the forms that you have, what you can do is you can go into management and you can click on my organization. And within your organization's account, you should have an ecommerce page here. It's the last one before edit header. And when you click on ecommerce did I click on maybe I didn't click there we go. You can go into your Blackbaud Merchant Services account here that you have tied to your, database. And here, you can set the process mode. It's already set to test. Now typically, you might see it all, you know, set to live especially if you've been using the, processor, but you can set it to test. And when you save that, then you would be able to go into the link or to the form that you've created and, basically go through the entire process of filling out the form. It will run as if everything is active. The only thing that's different is that it won't charge the credit card that you have. It won't send anything over to, Blackbaud Merchant Services that you would expect to then receive in a disbursement. So that is a way that you can do that so that you would be able to, test that form to make sure that it works. So and then once you notice, like, oh, okay. Well, I I looked at my account and everything looks like it's showing up properly. All the fields are getting marked the way I expected to. You can delete that transaction from eTapestry. It won't, at that point, there won't be anything that you would need to keep that for. But then once you have completed your test, you will come back. You will change this back to live, and you would click save. And then at that point, everything will be working the way it should be and processing actual dollars at that point. K? Let's see here. So one other thing I wanted to do before I back up here and talk about some of these, questions that are coming up here. When you go into management and you go to DIY forms, like I had mentioned, because I already have some forms here that are saved to my database, I see this version of the page where I only have the create a new page, graphical overview, and then the list of my pages that I do have saved or published. If you have never created a form before, this page will look slightly different, but you will still have the create a new page or the graphical overview. This graphical overview will then oops. Well, we would have to look into that. I will make sure that we get that resolved. But, that originally had, like, a series of slides that basically talk about how to do the online forms. This a very similar thing should be found under the help section up under the question mark as well If you go into help and then, go into, like, your help topics, for example, you should be able to find information here about setting up, DIY forms. Where oh, it's under online presence. There we go. So, yeah, you would be able to come in here and do, do it yourself online forms, and it will have some various information here. Then there will be, like, some create documents and stuff like that that you can, look at as as far as the various different types of forms. Pretty much the same information that used to exist in that graphical overview. I can double check to see, why that page no longer comes up like it used to. So, let's see here. Sorry there. I had a little bit of a, technical, mishap there with my, with my headset there. It was blinking out of there for sorry about that. If anything funky happened on the screen, that's, hopefully, that won't happen again here. Tiffany asked, though, when you put the system in test mode for testing your form, won't that affect any online donation forms, etcetera, that are it will. So if you are going to do a test, you will want to make sure that you do that very quickly and efficiently and preferably at a time where you wouldn't have just sent off an email asking people to come to your web form to make a donation or anything like that. So when you are doing tests like that, I would definitely make sure that you are being aware of that it would affect other transactions as well. So do make sure that if you do test like that, that you are either doing them very quickly, or you are doing them at a time in which you don't normally see a a lot of transactions come in. And especially not around the time in which you've just sent out, an email or anything that might be bringing extra attention to those forms. So, yeah, that's that's a good point there, Tiffany. You do wanna make sure that you're being mindful that if you do only have the one processor and you change that to, be just a test format, then it will it it will be in test mode for every possible process that might be happening. Okay. So one of the things that I wanted to to talk about that I, didn't really get a chance to show too much was, for example, if we were to start a new page here. Okay? So let's say we're gonna go in and do a new event registration form. One of the things that I mentioned was that you do have these other types of layouts that you can play with and that you can use. All of them have a an image there just as a placeholder. It also has, some color guidance. So, you know, all of those things you do have control over. Now let's say let's go in here. We'll change the style of this to a different layout. Cavalier is my favorite one just because of the, the way that these colors are set up. It reminds me of my favorite VHS brand when I was when I was younger back in the nineties or late eighties and early nineties that I used to record things off TV. The boxes used to look like this black and red and gray. But, anyway, you'll see here it's like, okay. Well, at this point now, you can edit the style. So you can pull up the edit styles again. That's where I changed the template. But you can also see where you have different, like, bars. You have different styles in the background that you can edit. So we can change like, let's say maybe you do have, like, this gold color in your organization's, branding or something like that. You can update that there, and it will change it there. And you will get to see that right here on the screen before you do any saving or publishing or anything like that. But all of these edit styles this is one thing that, I did bring up a little bit for those of you who did attend the, product update briefing back in early May. I did talk about, like, how this was a possibility for you to, if you didn't use the embed form and you use one of our layouts, this is something that you do have a lot of control over as far as, like, these background colors and the various, text styles that are available to you. Now if you were still using the embeddable layout, there are still the ability to manage, like, the various different colors for different things like the section title, text color, the text style, the, some of the background information. However, we do have, like, the entire content background set to none because that's the idea of it being embeddable. It's essentially transparent and would show the colors from the form or from the page that you have embedded the form into. So just wanted to, make sure that I brought that up as well. But, also, when you are adding in tickets here, I have already three ticket options. And when I want to add a new ticket, it opens up this new ticket option here. Now this gives me the opportunity at this point to delete this type of ticket, which would also be available for option number two and number three as well. I cannot, once the page has been saved and published, delete all of the ticket types. I can change which the field which field is used. Oh, hang on a second. Let me delete that. I can come in here and I can say, okay. I want to change the, the ticket quantity field that I have selected here, but I would not be able to delete all three of these saved tickets at that time. But when I add in a new ticket, I can make this VIP senior, and then I can say I want this to be, we'll say, a $115. I can put in a description which will appear, And then I select which now the ones that are grayed out here, these do not, these are not available for you to use because they're already in use. So you'll see that the other ones I can click on, I can choose this one, and for the non deductible we'll say $50 here. When I update this you'll see that it appears and also it has my description listed underneath it. So that way, when people put in the the number of tickets that they want, then it all calculates down here at the bottom, for the, checkout section. One of the, questions that came in here from Natalie, we're going to be having a free open house for a park property that has a conservation easement on it. So, we will need options for different time frames for crowd control purposes. Is it possible in registration forms? Yes. Because one of the things that you could do is, well okay. So first and foremost, let's say let let's take the second question there. The the, ability to have different time frames. That would be something that you would manage by adding, user defined fields to the system and then to the page. So you would say, you know, time, time options and then you would be able to have them select which time they want to, to come to. That would be how you would deal with, like, the different time options available to you. The issue with the first part of your question, Natalie, is the is the ability to do the free option. Now the free option would not be something you can do with the event registration form. For you to have a free event, what you would do is you would come in and you would create a, contact form instead. Okay? So the contact form would allow people to register for things. You you can have, user defined field set up, to appear in a contact entry that will come over to the system, and it would say they're registering for the 4PM tour, or they're registering for this or they're RSVP ing, technically, for this event, it would come over to their journal still as a contact entry. The issue there, though, is that the, you would not be able to have any kind of additional option there for a donation or to pay for something, on the contact form. But the contact form would be able to handle a free registration, and a user defined field can be created to set up the various different time options for that crowd control purpose. Aziza, I would, recommend if you're having issues getting, getting through to chat or having, answers, provided to you that that then allow for you to be able to test that out to make sure that it's that is correct, one thing I would recommend is reach out to customersuccess@blackbaud.com. Our customer success team would be somebody that you can discuss these these issues and these, these problems that you have. And they they should be able to, to to try to either assist you directly or be able to, surface any of those issues that you are having. So I would definitely recommend reaching out to to to, customersuccess@blackbaud.com. So, Sue, as far as discount options now, the the one thing about the event registration page is that it does not actually have the ability to apply a code or anything like that. That is something that is available through the cart option, which is under management as well. Some of you may have that as part of your package. For those who don't, like, if you were to come here and it basically would say something like you don't have access to cart instead of giving you the options to go through to your cart, That's something you could also reach out to your to the customer success team and, find out a little bit more about. But as far as, like, the situation where you have there, like, if you have sponsors who have paid ahead by, you know, and then you've you've invoiced them for sponsorship and they are now able to get, additional you know, like, they're able to get a handful of tickets or whatever so that they can register the people that they that they wanna register. Especially when it's dealing with something like sponsors, that is something that I would probably set up a whole separate page for that you wouldn't necessarily publish on your website or that you would make it public to people, like, on social media or anything, but it would still be something that is saved that you can send them to. That would be at, essentially would be a contact form. So and it would be something where you say, okay. Now that you've you've done this, go to this link, register your, you know, your guest for the tickets that you are, granted for your sponsorship. Then that way, you would at least be able to get to have that information as well. Then you would be able to say, okay. Well, you know, this is some and, would then have the ability to to to get them on a report for when they, when they sign up. No. You would not need to have the card, for that. The only thing that I was saying about the card was that the card has a little bit more flexibility as far as, like, you can have, like, a free event or you can have a, discount code that can be applied so that, you know, like, if some like, in that situation where you say, okay. If you are a, if you're a sponsor and you are supposed to get four free tickets as part of your sponsorship level, here is a, discount code that that takes off a 100% of the cost or whatever. That would be something that the cart could do. The other option that I that I was mentioning about setting up, like, a contact form instead of a event registration form for those sponsors, that is something you would be able to do just with the DIY forms. You would not have to have the cart access for that. Okay. Let me go back through here. Now one of the I guess what I could do here is also talk about, like, this speaker request page, I actually set this up on a call with another, customer who, you know, had a situation where they say, okay. Well, we have people that are gonna go and they're going to ask for, you know, for a particular speaker to speak at their event or or or that they want to go and see or something like that. And it's basically I mean, like, a contact form does not have like, if we were to look at the preview here, it does not have any place where you put in, you know, like, where it says, send out, you know, or go to Blackbaud checkout or it doesn't have anything about that and it does not have anything here that that pertains to pricing. But what it does allow you to do is say, okay. Well, I wanna be able to have these various options available. It would be done through a user defined field. So this speaker request field is a user defined field. Okay. Sorry about that. For some reason, my, hang on a second here. Let me there we go. Okay. Right page is still there. Okay. For whatever reason, I'm my computer is not letting me keep my, second screen connected for very long. So it's, it's giving me all sorts of wobbles here. So, just wanted to make sure that the right page is still up here. So, like, here, this is a user defined field. So this is the, And what it does is it has these various options here. Now if I were to include oh, hang on a second here. If I were to remove this or can I remove this? Yes. Okay. So if I wanted to add something like that, I would just come up here to add item, and I would have add fields. And this is where I can select whatever user defined field I've set up for this, where I could have something like name of guests, I could have number of guests, that can all be included on there. And, let's see. Where did I have that speaker? That might actually be currently disabled. But let's say, let's go back here, and we say, dinner option here. So these are just user defined fields that I've added. I can rearrange. Why am I having a hard time here rearranging this? Oh, because I'm clicking the wrong thing. I can rearrange how these appear. I can say, you know, I'm going to have, the dinner option that I want is beef. I'm going to be bringing with me four guests, and I can put in their names. These are the different things that you are able to do with the contact form. When people fill out the page, it will still come into their journal. It'll just be a journal contact, but it can still act as a, you know, like an event RSVP of sorts. So that is something you can still work within with your events as well. So that is, you know, you can still add all sorts of different types of user defined fields. The key thing will be is that contact forms will only look for either account level, UDFs, user defined fields, or user defined fields that are on, contact entries. It can't pull over any of your transaction types of, of fields. So that is one thing to consider as you are building user defined fields for your page. There depending on the type of event, if it's a free event or if it's a paid event, there needs to be some consideration about, the app the field application for those various fields that you are including. You can create new fields too. So, yeah, anything that you create under user defined fields here, potentially can be available for a for an online form. Basically, any of these fields that say apply to constituents, for example, that would be something that would be available to any form or any type of form, that you create. And that can help capture additional information for you based on what they select in there. Now some of these event registration or these event information fields that I have, some of them apply to contacts, Some of them apply to transactions. So that's where you get into the, if I want ticket quantity to be available on my RSVP free event page, I just need to make sure that the field application here says transactions and contacts so that I can pull both of that, both of or that field can be available for both types of pages. Alright. What other questions let me just go back through here. Denise, maybe this has been covered, and apologies if so. To get around having a registration form that needs to be that needs free and paid options, has anyone tried adding a DIY form online payment link on the event registration form HTML, confirmation page or confirmation email where the registrant can then pay for their registration. So, Denise, that's actually a great question. This is something else that, did get asked last week that I did want to kind of talk a little bit more about. Because of the nature of the DIY farms now this may someday change. One of the things about one of the great things about eTapestry is the fact that while we are a mature database where, you know, we've done quite a bit of major add, additions to functionality over the last twenty five years that it's existed, One of the great things about that is is that certain things, can now be a little bit easier to tweak and add and and take suggestions from people who have been using the software. A lot of our recent updates have come from, those types of suggestions that are put in through the the, community page in the ideas section of eTapestry community. Now that is a preface to say that while it is not possible right now to have a page that has both a free and a paid option included, That may be something that someday, and I don't want you to take anything that I say as as gospel because, I'm not a development person. I don't know what it would take to create this. Maybe someday that would be possible for us to do. But in the meantime, what I typically have recommended is one of two options. Number one is, to have, like, what you suggested, Denise, which is the idea of having a link on the confirmation page or in the confirmation email that, guides people to a page where they can either make an additional donation, or they've RSVP'd, but now they need to pay for something, or they want to make an you know, you want to give them the option to make the additional donation, just on their own. You just want them to, see that that option is available to them because there are some people who want to do that. They want to RSVP for an event, and then they also wanna give an extra $50, $100, or whatever. And maybe it's something that they don't think about until after they've made their RSVP as well. So one of the things that I recommend is, like you said, possibly putting a link into the confirmation email that gets sent out to them automatically that says, if you would like to make an additional contribution, you can do so here. Have that link available to them in the confirmation, page itself. The other option that I have recommended is what I call more of like a hub type of situation where you can say, click here to learn more about this upcoming event. And on that page, you have all of the information about the event itself. And you can say, you know, here's what we have planned. Here are the different things that you can do. Here's when it's going to be, all of that stuff. And then offer up the option at that point for the donor to say, would you like to RSVP for this event? Click here. Would, you know, if you're not sure if you can make the event and but would like to make a contribution anyway, click here and it would take them to a donation page or something like that. So the options are basically to have something available to them either in the, you know, in the confirmation email, confirmation page, or the, HTML of the page that this is that you might embed the form into that offers people the ability to find where they can make an additional donation. Or to have, like, the kind of hub idea where you can say, you know, click here if you would like to, register for free for this event, or click here if you would like to make an additional donation. When you're dealing with certain special people, like, there are times where you might have members who have a discount, or, sponsors who are going to get free for you know, a a free ticket or something like that. Forms specifically for those people would be one thing that I would recommend on the side, something that you share directly and privately with them. But if you just want to give the people the option or the ability to make an extra donation, there are plenty of ways that you can make sure that that link is is made available to you. As far as the preface that I made, or as, making sure that people making sure that your voice is heard in terms of having that option available to have multiple you know, having forms that can do multiple things like an RSVP for free and then a donation for, you know, to to be tacked on or something like that. I would definitely recommend going over to the community. I believe should just be able to get to the community here this way. Uh-oh. Just gotta sign me in. Okay. If you go to community here, I'm putting this link in the, page here, and you go into products and you click on Blackbaud eTapestry, there is this idea section. This is where you can make those types of recommendations. The more you, you know, let your voice be heard, the more, able that we can see, oh, this might really be something that we should take into consideration for a future, a future, development of the product itself. So definitely recommend. And I talk about community at the end of all of my webinars anyway. It's a great place to meet up with other folks, share your ideas, share various, you know, various, questions with each other, find out how other people are using the system. Another great way to be able to, build a relationship among your peers and be able to, take advantage of some of the blogs and some of the other discussions that have been, placed in there. Okay. So Lindsay asked here, the best way to acknowledge event attendance, or registration in eTapestry. Now from what I understand, you actually use a different product or a different thing to sell tickets or to do your event registration. If that is the case, what I would typically do is well, first and foremost, if when you're bringing the information in, whether it is through, I'm assuming that you're pro okay. So you're using Eventbrite. Yeah. Okay. So I assume when you get the information from Eventbrite, Lindsay, are you bringing that in to eTapestry via, like, an import or something like that? Or is it mostly kept over in Eventbrite, I guess? Because if you do end up bringing the data over, like, you know, in your recording, like, the actual transactional type of information, then one thing that I would probably recommend doing would be to oh, yes. I do want to leave here. Okay. So you basically okay. So you're you're primarily just wanting to acknowledge each person that attended. So what I would probably recommend doing is having this in the system as journal entry contacts. Okay? So like if you when you come into a journal, you can come in here and we have contact entries. I actually I believe one of my sessions that I have planned for the second half of the year is to talk about all the different types of things you can do with contacts. But what I typically do when I have this is I usually will have some sort of contact method for event attended. And it sounds like this is something that, that you were already basically doing. But you can set up all of your user defined fields or you not all, but you can set up some user defined fields to appear on your contact entries that will say what event they came to. I would probably even just put in the date of the event for all of the dates, for these contacts that you create. And this is something that can be imported as well. You don't necessarily have to do this one off. If you have a list of those people from Eventbrite, you can do a, an import of contact entries and just make sure that you have the date, a subject line, a method, and then your user defined field selected as you need to. And then that would basically be your, your primary set of fields, your primary data that you would be pulling from to be able to make those acknowledgments down the line. So, yeah, it sounds like you were either, already doing that, or at least, more than halfway there. So yeah. The contacts would be especially if you're not worried about recording or or bringing in that dollar amount information. If you were bringing that in as transactions into the journal through an import from Eventbrite, like, through the information that they provide you, I assume, in the spreadsheet, you can still record event information under the fine fields here and just not include any of the dollar amount information in your acknowledgment. Just have whatever information you have here. Yeah. So it sounds like yeah. It sounds like that, the contact is, is the way to go for you there. And, yeah, I would definitely, because with the import, you can also use I mean, you when you're doing the import anyway, you would be able to say, here's the date, here's the method, here's the account that we're putting it into, here's the note, here's whatever defined fields. I don't know if I wrote the FAQ, but it is definitely something that I that I have talked about in great detail over the last almost two full decades. Yeah. But, yeah, the import can definitely, bring over all of the information that you want into that. And and that might actually make your life a little easier when you're entering that stuff in. Certainly, it'll make it faster. Now one of the other things that I definitely do want to make sure that I bring up is, when I, you know, talk about, like especially when I talk about, like, the the online DIY forms for your event registration stuff, One of the things I definitely wanted to also talk about was that within queries, like when you're creating a new query, one of the things you'll want to make sure that you do is that you set your data return type to journal entry so that you can see the dollar amount and that you can see all of the, information that might be, important to you, like, for example, especially if you are querying on there we go, the actual ticket quantity. So you can say find everybody who has a ticket quantity greater than or equal to one of this particular type. Or, you can also say match at least one criteria, and you can include all of your different types of, ticket quantities that might be assigned to the form. And you can say, you know, find everybody who has at least one of any of these types of tickets. That's one way you can query the data as far as who made those, transactions to report on it. Very, very similar. Let's say we'll just go into this report here. User defined fields journal will have all of these and so you can have this all listed here. And as they are listed, especially if your query is set to that journal entries or return type, when you export your report, these ticket quantities will calculate. And, at the top of the report, it will tell you how many of each of those different types of ticket quantities, were purchased from, from that query's information filtered into the report. You can also change these so that let's say, you want them to appear with their names, you can also change the name of the fields themselves before you even export it. So I wanted to make sure that you were aware that all of those fields that get, information captured through the DIY forms are available for you in your report as well. So alright. Any last questions that are that might be a top of mind for anybody. One other thing I wanted to I'm gonna pull this over here as well. This is the page that you likely came to to, sign up for these sessions here. As these sessions get added, I'm going to also link this in the chat so that everybody has that so you can bookmark it. The second half of the year session should start appearing, I would assume, by the end of this month, very July. So, I would assume that, over the next week or two, you'll start seeing, the sessions that are going to be, that are going to be available to you, that we'll talk about next week. Is there a webinar for beginners for event registration? Let me see here. Oop. I used to have a shorter. Oh, here's my here's the page that I was looking for. I used to have a shorter session about events in general, but I don't think I have that any longer. I would probably I'll see, Sue, what I can find here. Actually, let me make a note of that to see Just making a note about that. Because there might be something that we can, that might actually be in our, basics of eTapestry training section that I can, share with you as well there. But, I'll take a look and see if we have something that's, like, more of, like, an FAQ or like the like the one that Lindsay had, had mentioned there. So I'll see what I can find out here for you. And, Lindsay, I took your name also. So alright. So just a couple of things I do want to talk about here. Let me see. There we go. Well, shoot. Let me what is going on here with my alright. Well, we'll just put that back down there like that and try this again here. So there we go. Alright. So, just to kind of close the loop here. So, yeah, definitely recommend checking out the Blackbaud University. That is, something that should be, linked to that help section where, like, if you go into the question mark within eTapestry, and you go into, help, it takes you to that landing page on Blackbaud.com. There should be a link there to attend or to go into the training section there as well. Definitely recommend that you check out what you have available there. Some of you may have a learn subscription, which will allow you access into some of the, live instructor led courses, but almost all of you should have access to though there's a section there that's called trending topics that I would definitely recommend that you take a look at. Those are a little bit smaller bite sized types of, pieces of information that, that that, I definitely recommend anybody, especially newer, to eTapestry to take a look at. Of course, we have the support and knowledge base. The knowledge base is a great place for you to find, like, step by step directional guides on things. Sometimes, when you search for something in there, it might give you, like, the help section, but still with the step by step information, or it might be more of a specific feature or specific type of report or query that, will provide steps for on that. And I would definitely recommend that you, get involved in the community as well. One of the things that I have done, particularly in the spring and will probably look to do a little bit more of come the fall is I've done some, some blog posts there just to kind of bring some attention or some light to particular sections of eTapestry or particular functions within eTapestry. I would definitely recommend that you, take a look at that, and, and you can subscribe to the blogs, and it'll send you an email whenever there's something that's been new that's been added. But the community, first and foremost, is just a fantastic way for you to be able to, connect with other eTapestry users. Ask them questions. Ask them about some of the different things that they do. And those are, definitely things that, that that have helped out a lot of folks. One other thing, and I don't believe she is here in the session, this week or last week. But, there is also a, a an eTapestry user group on Facebook. If you're still active on Facebook, I would certainly take a look at that. Now it is something that it is a private group. So when, like, when you res or when you, like, click to join the group, you, it has to be approved by the, by the admins there. I or nor anybody from Blackbaud is available. Natalie's got the link there. We're not affiliated with that. In fact, what how that was created was the idea was to just kind of like the community, give people a place to gather and be able to share ideas or share information, and possibly even, I wouldn't be terribly surprised if they've had members of that group in, that are in the same location or nearby each other get together and and have, like, little user groups as well. So definitely recommend that as well because, like I said, I'm not affiliated with it. I'm not in there as a lurker or, under an alias or anything like that. So you're you're more than welcome to let everybody know, exactly how you feel about me, and I won't know I'd be none the wiser. So if you say, oh, gosh. That guy, Geoff, he's he's terrible. He, you know, he he probably doesn't know how to tie his shoes properly. That could be true. But, certainly don't, don't hold back on on anything because we are not affiliated there. Some of the other things that I do also like to talk about here, we do have, these programs as well, Blackbaud Champions and our reference program. I'll talk a little bit more about Spotlight Your Success here in just a moment. But Blackbaud Champions is very similar to in a way, it's similar to community in the sense that it is a collection of Blackbaud, product users. Some eTapestry, some, Raiser's Edge, some Financial Edge, and other products also. But they are, usually, a group of folks who are there to basically get some additional, like, product agnostic, professional development, trainings, various different opportunities to connect with Blackbaud, people as well as one another. It's a and there's, like, also, like, a little, reward system in there as well based on the more that you do. That is definitely something I recommend people, especially people who even if you aren't experts with eTapestry or any other Blackbaud product for that matter, it's still a great place to come and get a, just a a broader sense of, you know, some of the things that you can do with Blackbaud products, and, you know, talk about other fundraising or, nonprofit related strategies and ideas. The reference program, again, don't necessarily have to be a an expert in eTapestry, but what that is typically utilized for is when somebody might be interested in purchasing tapestry. We, we have a collection of references that we like to, potentially have, the the prospect reach out to to find out how they're using the product, what are some of the things that they've been, successful in doing with eTapestry. And if that is something that you are interested in, either the reference program or the champions program, please feel free to let me know in the chat. I will make sure to get you, nominated for those programs. As far as the reference program, it is important to understand that we wouldn't ask you to take a phone call if you're not available to or if it's outside of the, terms that you want to set as far as how often or how, willing you would be to talk to potential prospects. You make your own, availability there. So just something to take into consideration. Now for those people who have a success story or would like to share some of their extra knowledge with folks, we do have the Spotlight Your Success, feature as well. That might be a situation where you, join where you speak at a webinar alongside with me. It might be something where, you write a blog post for our community, and or it might be something where we share your story as a success story with our customer stories program. Any of these three that if you're interested in, please let me know. I'd be happy to, work with you to make sure that you get into your chosen program. Alright. And with that, I just wanna say thank you for attending. Again, I have that customersuccess@blackbaud.com email address there. For most of you, that is your customer success team that you work with. Some of you may have an assigned customer success person. If you, do ever have any questions about anything that you might be struggling with, something that you are running into some roadblocks with, please reach out to customer success at Blackbaud dot com. If that is your assigned customer success team, they will pick up the cause for you and help you out, or make sure that get you into the hands of somebody who can help you. If that means escalating a support case or whatever the case is, you know, they'll they'll be the ones to help you out there. If you do have an assigned customer success manager and you didn't look it up in the, blackbaud.com account information for your organization, they can also make sure to get you to your correct, success manager if you have an individual assigned to you. But they're a great team. They will, you know, that that's where I came from before I in my current customer success role, but, they will be more than happy to assist you with whatever issues that you have. One more thing that I want to mention before I close things out today, we are closed tomorrow for Juneteenth. So if you do try to reach out to customer success or to, support, you will likely, be it will likely be Friday before you get a response. But, we are closed tomorrow. But, otherwise, we hope you have a great rest of your day, a great rest of your week, and a great weekend ahead. And I look forward to seeing you all again next month with our next topics. Talk to you soon.