Name: Introducing Auto-pay for Incidentals for K-12 Schools in Blackbaud Billing Management™
Uploaded: 2025-09-24T19:31:36.783Z
Duration: 48 min 24 s
Description: Introducing Auto-pay for Incidentals for K-12 Schools in Blackbaud Billing Management™

Transcript for "Introducing Auto-pay for Incidentals for K-12 Schools in Blackbaud Billing Management™": Hi, everybody. Welcome to our incidental autopay webinar. Sharing my slides here. Today, we're gonna be covering, all sorts of fun things related to incidental autopay. Here's a quick look at our agenda. We're gonna go over some housekeeping items, give you an introduction, talk about the benefits of incidental autopay. I'm gonna do a live demo. I'm gonna talk about some upcoming changes, and then we'll take some questions. So first, for housekeeping, you are going to be using the audio from your computer speakers. If you have any sort of technical glitchy issue, a refresh typically resolves all of that. If you have to dip out at some point during the webinar or you have a colleague who signed up but isn't able to attend, you will receive a link to the recording by email after the webinar. We have some documents to share, during the session, links to fun things that are going on. If you have questions, please use the q and a tab over I'm assuming it's on the right side of your screen too for those questions. And then there are some settings. If you need to adjust any of your audio settings, click on the little cogwheel to do that there at the bottom of your screen. Right. Hey, everyone. I'm Julia Messick. I am the product manager for Blackbaud Billing Management. I have been at Blackbaud for almost twenty two years. I started off in support, forever ago supporting the Raiser's Edge and then the Education Edge, and then became the product support lead for, for Education Edge before I moved over to product management where I've been for most of my time now at Blackbaud. I'm based in Charleston. I have two little kids, and, I really do love I love my job. So let's jump right into this. So there are some really great benefits to using incidental autopay, but also just regular autopay in billing management payment plan autopay. First, it's the convenience factor for your payers. There's no need to remember due dates to log in to make payments. It reduces the time and effort spent logging in, like I said, and making those manual payments. That helps them to avoid any late fees that that your school may charge, because, of course, it ensures that payments are made on time. And then it brings them peace of mind. Again, going back to the missed payment side of things with their busy schedules or forgetfulness, it just removes that that bit of friction there, since they just can set it and forget it. I love seeing all these familiar names, in the chat and saying where you're from. I know all of you. So hi. So then the benefits of autopay for your school, it will, help improve your cash flow predictability because you know that those payments are going to be processed on the date that you set. You are gonna have fewer delinquencies and folks in the collection side of things. Using autopay will help from a security standpoint since our payment processor is PCI compliant. And then, of course, you have better insights and data, so that you can see any trends that that may be occurring and hopefully get ahead of those with your families. So why did we build incidental autopay? Up until yesterday, when we released incidental autopay, we supported we being billing management supported payment plan autopay, and then, of course, one off payments made through the payer portal. That works really great for schools who bill everything through their payment plan or who have very few incidentals. But for those of you who do have a lot of incidentals that requires parents to have to make manual payments, It's confusing to them because they think that everything is on autopay when they sign up for payment plan autopay. We know that your parents wanna just be able to set it and forget it for their incidentals. One super cool thing that I'll show you or try to show you during the demo is that with incidental autopay, it's not specific to a particular school year. There it's it's evergreen. So once they enroll, they're gonna stay enrolled until they either terminate or put their plan on hold or when their student has a $0 balance and becomes a past student or an alum. So you don't have to worry about them remembering to sign up year over year. With incidental autopay, it is, it is evergreen. And then incidental autopay allows your payers to enroll for, incidentals that you're billing through the payer portal, and then we'll talk at the end about some changes that we're making with our friends over in enrollment management for contracts. Oh, and then one one thing on a note that, I do have here on the slide is that if you have payment plan autopay enabled, your, payment methods and your dates can be different. So that's one thing that we heard from our tuition management customers that have moved over to billing management that they wish that they had a way for them to make, incidental payments using a different payment method automatically. So that's why we we split it up that way. Okay. Just some prereqs, and then I am going to share my screen and give you guys an in-depth demo. Some prereqs for incidental autopay. First, you'll need to have billing management. You'll wanna have the payer portal enabled, and then you will need Blackbaud or Blackbaud as we're calling it now, for payment processing. I know most of you have the payer portal enabled. Not all of you are processing payments live through billing management. You're using, you know, your own bank or your own processor. To use incidental autopay and payment plan autopay, you do need to have, merchant services enabled. Alright. I am going to share my screen. And, because I'm only working off my laptop today, I'm gonna be toggling between my tabs to answer questions. If there are questions coming in through, through the q and a, I need to I think I need to stop sharing here. Bear with me just a minute. This is kind of a new tool for me. So I'm gonna stop sharing that, and then I'm gonna start sharing my screen. Jonathan, can I get a a verbal on everything looking good? Perfect. We can see it. Amazing. Okay. I'm gonna change my screen resolution a little bit too because I am working off of my laptop since I'm in the office today. Alright. So I am using my test test environment for billing management. I feel like I always have to say this just because, my data can be funky, weird things can happen. I have features probably enabled here that aren't quite available for you guys. So if you're looking at my menu up here, for example, and you're like, hey. I don't have that thing. That's expected. This is my my fun environment. Okay. So first, I'm gonna show you where you, as a school, will enable incidental autopay. I'm gonna show you what it looks like from your side of things before I hop into the payer portal to show you what it looks like for parents. And I'm gonna do my best to, like I said, toggle between, what questions you have, and back and forth. Let's see. So I do see some questions already. Payment plan autopay is what you guys have today. Well, as of yesterday, that was the only form of payment plan or of autopay. So, parents can sign up for autopay for charges on their payment plan, but if you're billing for anything outside of the payment plan, so lunch or bookstore charges or any of those miscellaneous things that you're billing for, they would need to make a manual payment in the payer portal. With incidental autopay, they can sign up for another autopay plan that will automatically pay off any of those incidentals that you're billing, throughout the year. And then, is billing management separate from tuition management? It is. So billing management is our next gen billing platform. It is built within education management. It runs on the Blackbaud Merchant Services payment processor. It has a direct link to f e n x t. It's relatively new, but, yes, this is separate from from tuition management. Alright. So let me show you let me give you a tour of incidental autopay. So in the settings area of billing management, I got here from settings, billing management settings, autopay. Before, you just had your payment plan autopay. Now you have a separate tab for incidental autopay. Now mine's already configured, so this is gonna look like a nothing burger for you guys. But I'm a walk you through it. So, when you come in here the first time, you'll have a little wizard that will guide you through the things that you need to do. The first is configuring these options. So when do you want your incidental autopay payment to happen each month? In my case, it's the seventh of the month. For whatever reason, this would typically be, like, the fifteenth or the thirtieth or maybe the seventh works for you. And what this will do is that any charge, within the statement period that is due on the seventh or before, it will get scooped up, or no. The anytime sorry. Anytime during the statement period, the seventh or before, it will get scooped up and paid with incidental autopay. So you wanna make sure that your due dates for your incidentals align with the date that you pick here. So if your process is that you bill your incidentals on the first of the month and they are not due until the thirtieth of the next month, then you probably wanna set this to the thirtieth of, of the month so that it does scoop up all of those things that you have billed, from the from the prior month. I'm a hop over here and look at questions in case that was confusing. If a parent wants to sign up for, autopay and instantales, they would sign up for both. Yes. Yep. Then with your payment processing, you pick your Blackbaud account or account configuration. Probably the same one that you're using today for, processing within billing management in general. If you wanna have a separate account for that, it's totally fine. You can. And then you choose which payment methods you wanna allow. So if you only wanna allow them to pay with credit card or direct debit, you can do that. You can allow both. I know some schools are kinda choosy when it comes to allowing parents to pay tuition with a credit card, and you only allow them to pay tuition with a debit card or direct debit, I should say. You can obviously keep payment plan autopay, doing that. And with incidental autopay, you can choose a a different combination of payment methods. And then same thing that you've seen with regular payment plan autopay and with the regular one off payments, You can choose if you're gonna pass along the Blackbaud rate to your payers. You can choose to do one or both or none at all. This option here under the payer portal section is just if you're ready for payers to enroll in autopay out in the payer portal, you would check that. And then this is one of those things that isn't available yet, but will be coming soon. Just to give you a little preview of what we'll be talking about after the demo, we're working with the enrollment management team to add incidental autopay as part of the contract process. You'll have options for if you're gonna make it optional or required. This works pretty similar to what we do with payment plan autopay over there today, except, of course, this is not tied to a payment plan. I'm just coming back over here to look at the questions. The default payday is the thirtieth. Oh, good question about the the end of the month. I do believe that we were smart about this, and we said the first day or the first and the last. So the question was I can't remember if you guys can see the questions. But for months that don't have, like, the thirtieth that I used for my example, what would happen for February, for example? So you would actually just choose the last day of the month if, if that's the case. So not a silly question. I spoke incorrectly. Will it pick up incidental credits to apply against any charges to charge only the net? Yes. So if you have, incidental charges that have a credit applied to them for financial aid or maybe you do, like, percentage based, financial aid, it does only pick up the amount that's actually due. So it does factor in any payments that payments or credits that have already been applied. And then, yep, answered that about the last day versus the end of the month. Yeah. You can choose last day and then allow payers to enroll in autopay through contract. Yes. So, the question and forgive me if you guys can't see each other's questions. I should read these out loud. Can payers enroll through contracts for, regular autopay or payment plan autopay? Yes. You can configure your payment plans to, either require that they enroll in payment plan autopay or optional. So maybe your 10 pay, you require, payment plan autopay or maybe your you two pay, it's optional that they enroll in that. Comparers choose their payment date. They cannot choose their payment date. Today, this is a one date for everybody date. We have thought that we might get that feedback that you guys wanna allow for multiple dates. But for now, this is just the one date that you select here. Everybody's payment will process for incidentals on that date. Can contracts require autopay set up based on the payment plan? Yes. Absolutely. You can require that. One pay yes. One pay requires, for payment plan autopay or, incidental autopay. For payment plan autopay, you can require if it's you can say if it's required or not. We don't have that flag to say for the one pay payment plan, incidental autopay is required. But I think maybe that is what you're asking. If you can confirm, that would be great because that is something that we could take a look at doing. Okay. So I'm gonna get on out of the setting screens. But before I do, I wanna remember I mentioned that when you come in here the first time, it's gonna be a little wizard that guides you through it. One or actually two of the steps for the wizard is, setting up the notifications that are required for incidental autopay. It's the same notifications that go out for payment plan autopay. So there's one for, the sign up confirmation. So once they sign up for incidental autopay, they get an email that says, you've enrolled. And then, you know, that's all of your text that comes from you guys, at the school versus from us. So you're in charge of the language, which merge fields you wanna include, what you want that message to sound like. And then the other notification that you configure is the upcoming payment reminder for incidental autopay. This is the one that gets sent three days before the payment processes just to remind them. And, again, you control the language in there. We have default text that we start with, but you can customize it for your school as needed. So, again, mine doesn't show that because it's already been configured. But if I did need to make changes, I would go over to our notifications area to make those changes. But the wizard here will guide you through it. Okay. So let me show you what this looks like on a student's record. I'm gonna head over to my test student, Carter, and way down here actually, I moved up my tile. But for you guys, this tile is gonna probably be by default here at the bottom, but I scooted mine up. So if you're already using payment plan autopay, you're used to this tile. We've just added the option for incidental. So I was playing around with this earlier so I could actually show you what this looks like when we set it up from the parent's perspective. So you can see that I already had a incidental plan that I've terminated. So now here in the back office, I can enroll this family or the student if if the parent were here talking to me on the phone or in my office. So this is what it would look like for you all. We can see that my first payment's gonna happen on September 30 because I did pick the last day of the month. I only have the option for Susan. That is my only statement recipient. But if I had multiple if I had, you know, parent one, parent two, I would pick one. If it's a split family, I can set one up for parent one and parent two if they are sharing responsibility for charges. So this is just a a single parent household example. Because my site, is configured to allow both credit and direct debit, I can choose that. And then everything else here just goes through Blackbaud merchant services checkout. So this is where you would enter those credentials. I'm gonna save this so I can show you what it looks like in the payer portal. We hop back over here and see if you guys have questions. Question about what if a credit was for a previous incidental charge for a canceled field trip and the other incidentals for aftercare? This means that the credit was not applied to aftercare. Yeah. If there is a freestanding credit and it is not restricted to anything like financial aid credits, you can restrict to only pay for tuition. So if you have an unapplied or partially applied financial aid credit hanging out there and it's only for tuition, it's not going to apply to your, incidental charges. But if you have a a freestanding credit hanging out there and you add an incidental charge, they will apply to each other unless you manually choose to not to have them apply. And, then you would the the system would just process the remaining amount. To verify if a split household, each parent can have their own autopay, for both payment plan and for incidental autopay for the split families. And then, yeah, if you don't wanna allow for, payers to enroll through the payer portal and you wanna play around with it, on your side of things, you can absolutely do that. We had a few folks in our early adopter program manage it that way at first before they opened it up to everybody. And then let's see. I have another question. Two other questions here before I hop back. One about letting parents set it up. Yes. I'm gonna show you how parents can set this up themselves. I'm just showing you what it looks like for you to start there at the school, and then I'm gonna take you into the pair portal here in a minute. And then, payment plan autopay today, September 24 does not roll over to the new year, but we have you may have noticed that we have a rollover payment plan wizard. We're gonna be adding an option to that wizard to allow you to rollover, not just the payment plan, but also autopay. But if your process at your school is to have parents select a new payment plan and go through reenrollment each year, they will, they will need to re sign up, presumably through the contract process during reenrollment. Alright. So I'm gonna come up over here. I'm gonna show you some reporting, and then I'm gonna take you into the payer portal. So we've had the autopay list for a while. What's new here is now with incidental autopay. And for those of you who are in our EAP, you might have noticed yesterday when we rolled this out to everybody, we split the payment plan, autopay plans away from the incidentals before we had everything in one list, but we wanted to split it out to make it a little bit cleaner. So now you can see clearly who has payment plan auto pay turned on and who has incidental auto pay turned on. A lot of the columns didn't apply for incidental auto pay because it's not tied to a school year. So that's one of the big reasons why we've slammed it down. They don't have a they're not tied to a payment plan, so a lot of the other stuff didn't apply. But this list works just like the rest of our list do in billing management and education management where anything that's blue is a hyperlink to the records. So in this case, here's my payment plan for the student. They've had a lot of activity. So you can see at a glance what's going on. You can also look at the, you know, the student information, the student fly out, and then a fly out for the parents. Can't remember the other columns. Oh, you've got a lot of, good columns that you can add. You can see the date added, their next payment amount, their payment method, and then some user ID information. You can export, filter, all of the normal stuff that you would expect to see. And then one last thing before we go take a look at this for parents. I don't have any here, but if a parent put their payment their autopay plan on hold, whether it's payment plan or incidental, it would show up here in the needs attention tile so that you could take action. I think what I'll do is maybe for one of my students when I go into the portal, I'm gonna go ahead and start doing that. I'll put one on hold so you can take a look at what that looks like when we come back. Alright. So I am in the portal. Let me see what questions we have. We're good on questions. I'm in the parent portal, as my parent user, and we can see for little Carter, he is not enrolled in either type of autopay. And so this is what it will look like for the parents stepping through this the first time. So I'm gonna enroll for incidental autopay. It gives them a little, description of what this is. Tells me that mine's gonna process on the last day of each month. If they have a past due balance, maybe you've already been billing incidentals and then they sign up and those incidentals are already due, they'll need to make a manual payment to catch up. We tell them when they're gonna be notified. For our friends in Canada, for you all, we send out the, pad agreement when they enroll using direct debit. We did switch that over to be the variable amounts and variable dates with incidental autopay because of the, the fact that it can roll. But then also with payment plan autopay, Now with payment plans, you can change dates and amounts. So we had to move to the the variable on both fronts of the amount and the date. You'll notice that, based on my payment method, I'm seeing because my my sample site is choosing to pass along the Blackbaud Merchant Services rate. We're showing that here so parents can see what that's gonna look like. I'm gonna choose credit card just because I remember my test credentials better for that. 88423 and then 727. So that this is going through your Blackbaud checkout. I'm gonna click on enroll. It saves. And now we can see that incidental autopay is active for the students. From here, the parent can pause autopay. They can update their payment method. I'm gonna do that here for my other students so we can see what this looks like in the payer portal. But before I do, I just wanna call out a couple things that we've changed here recently in the payer portal in regards to autopay, not specifically in Sedona autopay, but regular payment plan autopay as well. So now as of it's been a couple months now, but now parents are able to see their upcoming amounts and then the remaining due. And I wanna pick this one specifically because this probably looks a little confusing. Right? I have $224 for incidentals that is on autopay, but that is also my same amount due. We added this, I think just last week so that we can show that, yes, I have this amount due, but this amount is on autopay. This remaining amount, which happens to you by incidentals, is not going to process. These are charges that already happened before we enrolled in autopay or maybe I had a failed payment and they did not get paid, so the parent needs to make a manual payment. Another thing that we added, since I believe the end of last school year is this amount due link. So clicking on that from the parent side of things, they'll get a list of every charge that's making up that amount due, and they can see the impact of autopay on that amount, here and then also over here. And in this case, we're showing them when that payment's gonna process. And we can see that for each student. I don't have any incidentals yet. So they're getting a lot of detail now out here. So hopefully, they're not calling you guys too much. Let's see. I'm just looking at the questions. Do we does school have to notify parents in advance of what they're no. So, the notifications that we configure as part of the setup process for incidental autopay, it's gonna handle that for you. Those, notifications go out three days before the due date, and one of the merge fields or or blocks, really, is a breakdown of the charges included and the amount. So if they're getting those notifications, they can see well, they they will be getting those notifications. They can see a breakdown of those. And if there's any sort of discrepancy, they can come log in to the payer portal and see those charges. But then also, you know, maybe they need to give you a buzz if there's something that they were billed for that's not accurate. One other thing I wanna show you, this is, stealing with thunder for, some upcoming work that we're gonna be releasing actually next week. We're adding this upcoming due dates tile, and this will work just like that last one did where I can click on the amount due. It doesn't work in my environment here because it's not quite finished, but it will take them to that same list to show them everything that's due in those due dates, and we'll also show them the impact of autopay out there as well. Just checking the questions, make sure we're good. Yep. Okay. So from the parent standpoint, it's, pretty simple to enroll. Now, again, this is just the pair of portal side of things. We are working with the enrollment management team so that, part of the upcoming enrollment season, incidental auto pay will can be part of the contract process, so that you can catch them at that point, versus having to direct them all to to come out to the payer portal. But since school just started for most of you, all of you, you could go ahead and turn it on and encourage them to go ahead and sign up, or you could wait for, contracts to nicely force them to sign up. I'm gonna go back in as oops, I didn't really do that. I wanted to put my plan on hold so I could show you what that look like. Let me go back and do that. So I'm gonna put this kiddo on hold. We're gonna pause those. We let them know that if they do that, payments aren't gonna happen automatically, and they're gonna have to make manual payments. Done. And then I'll go back in as my billing user. And we can see that we have one person that put their autopay plan on hold. I wonder who that is. So we can see details about that. We give you this information in case you want to make a phone call, send an email, get details about why they're doing it. Maybe they're gonna say, oh, I didn't mean to. And you can, walk them through reestablishing, autopay or maybe they give you, the information to do it for them. You could add a comment. Maybe they paused it for now. They're gonna make a manual payment, and then you can check back on that if you would like. So that's what it looks like from your side of things. Just a few other things that I wanna call out, and then I'm gonna go back and take a look at questions. I'll go to the student. I don't know if this will show me because he doesn't have anything billed. But, on the payment the autopay plan itself, you've got, some good details. So you'll have your activity feed of what's going on. So this one's really boring. We can see that they enrolled in autopay today. You would also see if there were any failed payments that happened. You can see the reason here, but you can also see that information in the recent payments tab. You can see, you know, their payment information, in a PCI compliant way. I can see the, you know, the card on file. So if they had a question about, like, which one is that again, you could answer that question. And then we show the, scheduled dates. We only schedule the next one. And when we get to the three days before, we show the amount and the amount becomes a link so that you get that same view that the parents do of what charges make up that amount. If you get a call from a parent and they, for whatever reason, need you to change the date, you can do that in a one off sort of way. I can change it for them. Maybe we just need to skip it to to, you know, 10/30. It will not pick up anything that is past due in that case, But you are able to change the date in a one off kind of way for for parents. I think over here and see the questions. That's the the question about, I skipped to the top. Sorry. I'm going out of order here. Can billing clerks put plans on hold? Let me double check that. I think that we allow them to put them on hold. Let's see. Let me go over this one. I'm gonna just look at what I can do for the payment plan because it would be the same. Yes. I can do it on hold. I can also terminate it, and then I can mark it as completed. So if you have a a student that maybe withdraws or something, you could you could choose to terminate it, on behalf of the family. But once a plan is on hold, the parent has to reinstate the plan. You're not able to do that for them. How long does it take to set up and implement billing management oh, billing management as a whole? I would suggest that we probably have another conversation about that, because it is something that we would wanna talk through about. Is billing management as a whole a good fit for you now if you're especially if you're a tuition management customer, there are some gaps in what billing offers versus tuition. So that's hard to say. It is based on the on the cost side of the question there. It is a per student cost. It's part of the rest of your education management subscription. I could talk about that all day. But if you want, I'll, I mean, my email is, like everybody else, it's julia.masic@blackbaud.com. Feel free to reach out with me or to me, and I can put you in touch with the the right folks to help determine if that's a good move. Julia, I'll I I can just, connect, Geraldine with their account executive and their, customer success manager. I'll do that, Geraldine, to put you on. Got it. Thank you. Mentioned at one point that we can set it up so only you can see and test. So what some folks will do is they will have a faculty parent or a test student that you are the parent for, to have that flow through. It really depends on what you're comfortable doing. So you could add, like, a dollar incidental charge, to a test student. Or what I saw some folks do during our early adopter program is they had a, faculty parent go ahead and sign up through the back office side of things, and then you can watch them process. I didn't talk about that, but we did have an early adopter program. I see some of my friends from that process in here. Thank you guys for being part of that. We had, three rounds of incidental auto pay for not all, but some of our EAP customers. And there were some kinks at first that we worked out, but overall, it worked beautifully. So you can rest assured that once you enable it, you are not first. It is built the same way using the same tech that payment plan autopay works, and we've had that available for quite a while now. The difference, of course, is that these are charges that are not on the payment plan. I'm gonna peek at my I had backup slides in case the demo did not work well. So So I'm just peeking at those to make sure I covered everything. Oh, I'm glad I looked. One of the questions that I saw in the registration with that field in there for, you know, specific questions is the disbursement timing. So the disbursements work the same way that they do today with billing management. It depends on if you have daily disbursements or, I think it's weekly disbursements. So you'll get the the money the same way. You can see those disbursements the same way that you do for the rest of them in billing management. We have the recent disbursements tab where, once it hits your bank account, we log that here. You're able to see those payments. These are not, autopay payments for me, but you can see those here and then put them into a deposit and then post them to your GL. The same process that you would do today, you still have that disbursement report. If you like the report still, you can have that, but these two things should match. So that's the same process. Just wanna make sure I address that since, that was a question. And then the same thing with, like, Blackbaud Merchant Services rates, those apply here as well. So nothing nothing too different about that for incidental. Okay. I'm gonna go back and look at my slides one more time just to make sure I didn't skip anything that I wanted to cover. Parent side on hold. Yes. I'll have to all the things I wanted to cover. I do see another question here. Let me come back to my slides. Let me stop sharing my screen and come back to let's see. My slides. And then I already talked about this. But we are making those changes that we talked about with, our enrollment management friends to have incidental autopay part of the contract process. We are doing that work right now. We wanted to to make sure that that was in place well ahead of when you guys are are, sending out contracts, when the majority of you are sending out contracts for next year. So that will be in place. And then, we are gonna also be adding the ability to enroll in autopay with the same, a saved payment method. So today, out in the payer portal, parents can have a saved payment method if they're making one off payments, but they aren't connected to signing up for autopay. So that's gonna be another change that we're working on. Okay. There's some questions. If I change an incidental today and make it due on the November 1, will the auto draft will auto draft before Okay. So if I understand your question, it's basically around, like, what happens if I change the due date for an incidental charge? When will it draft? So if you change the date, if you accidentally put it too far in the future and you need to bring it back, you can do that as long as the date hasn't processed and you're not within that three day window. If you need to push it out, the same is true. Maybe you need to give them a little more time and you change the due date on the charge. As long as you're not in that three day window when it gets scheduled, it will go into the next, the next round for incidental, processing. Question about payment plans being by percentages instead of, amounts. I don't have any new news there. Unfortunately, I know that's something that you guys are asking for. It's something that we've talked about as a team, and we hope to one day do that, but I don't have plans to do that, here in 2025. Might be something that we can tackle on '26, but I don't have plans to do that right now today. Okay. Recapping because we've been doing the q and a the whole time. Just a quick recap. There are so many benefits for incidental auto pay. It's gonna save your parents time and, heartache, and it's gonna save you all in the business office a lot of time, answering questions, following up if a payment was not made manually. It is available now. It was available yesterday. So you can go take a look and see that and follow all of those steps. And then those upcoming changes that we talked about with contracts, and then also allowing, parents to use those same payment methods. There are a few things that, I'm gonna just move to the slide. And if you guys still have questions, feel free to put those in the q and a. We've got some time here. But just a few things that I jotted down that I wanted to remind you of. We do have a part two to this webinar. We're gonna have an office hours with yours truly on October 22 at 2PM eastern. There is a link to the registration on the docs tab, here in our webinar tool. So if you wanna go ahead and register for that, you can. So we'll have office hours where you guys can ask questions. Maybe I have new news, to share, new things that we've rolled out related to incidental auto pay. So mark that. Register if you want to hang out. And then I'm trying to go in order of when these things are happening. BBCon is happening real soon, that first full week in October. I'll be at BBCon. If you're gonna be there, please find me. I'll be hanging out in the k twelve booth for most of the time. I do have two sessions that I hope you're planning on attending for billing management. Then we have our product update briefings or pubs as we call them. Ours for k twelve is happening on November 20 at twelve eastern, where you'll get to see not just the fabulous stuff that's happening in billing management, but for the rest of education management. And then we are having a, a town hall session for billing management, on December 4. So that'll be, like, tips and tricks. Maybe there's new new news since the the product update briefings, but just another touch points, to top all things billing management. So lots of fun stuff coming up. Lots of time with me coming up if you would like. I don't see any other questions popping in, but I'm gonna hang out here for just a few more seconds in case there's some last things that, that you have been thinking of. But thank you guys so much for your time today, for attending, for all of the great questions. Oh, I got a question. Incident autopay sign up confirmation email is the email parents receive. Yes. So there there are two types of notifications. Let me see if I can do this quickly. Let me end the PowerPoints and go to my site so I can show you. So notifications, you can get to them through billing management or you go to core communication notifications. I'm gonna put in. Okay. So, we have our payment plan notifications and then our our sister version of them for incidental autopay. The confirmation one is the one that parents receive once they have enrolled. These work the same way, as our other ones do. They have to receive them if you have autopay enabled. But you're in charge of the content. So you've got your merge fields, you can link to your payer portal. What else do we have in here? Your school, your student, their payment method, the student's name, and then, a link to your your portal, your school's billing area specifically. And then for the upcoming payment reminder, you've got some more options. We've got that included charges merge field, which will list out all the charges that are included, and then, you know, all of the new processing dates, all of that. You've got a few more merge fields in here. Hope that answer your question. Alright. And, Julia, as you were speaking, I was putting some of those links in there. So I put the links to the town hall that's coming up. That's in December. We'd love to have all of you there. We would like also, with the product update briefings coming up in November. You can't register yet. The registration will probably be available after BBCon. And speaking of BBCon, Julia, even if they're not attending, they can, watch one of your sessions virtually. I assume isn't are you doing, sort of what's coming? Yeah. I'm not sure which ones they are going to record for our virtual friends, but I do have two sessions. I have a shop talk session, which is, some of my pub content. So if you want a little sneak peek at what we have coming up, there are also some things that I wanna learn from you guys about. And then I'm doing another session with a coworker friend and then a customer friend, talking about how billing management is the most connected system at Blackbaud. So if you're not super familiar with billing management, but you think you wanna learn more or maybe you're using billing management but you think you could use it in a better, more connected way with the rest of your systems, then, that is the session that you want to attend. We'll be talking all things connected systems in regards to billing. Awesome. Sounds amazing. I also wanted to mention, Julie, I don't know if you get folks for the EAP for this, but I just put it in the chat here, and this is our Blackbaud Discovery program. So if you're ever interested in being part of any early doctor program, whether that's, Blackbaud Education Management, RE NXT, FNBX, whatever it is, you can sign up there. There's no obligation to participate, but, if something is a good fit for you, someone from the product team will reach out to you. So if you're interested in anything, please sign up for that. And also, I did wanna mention, if anyone is interested in being part of our Blackbaud champions program or a reference program or you wanna show off something that you've done that's really cool, that's really, made, made things better in your organization through a Blackbaud product, we'd love to have you, work with us on that, and I can have someone share more information with that. So if anyone is interested in being part of our Blackbaud champions program or reference program, just go ahead and put in connect in the chat, and then I'll have someone, reach out to you, from our from our team. And, Julia, I we have a couple more questions, I think. We get some more. Maybe maybe you already got that one. Yeah. I think I got them. Okay. Oh, one last question for the product update briefing. Sorry. Yes. Billing management doesn't is part of the overall, product update briefing. Just register when that link comes out. You'll get the recording, and then you can skip ahead to the billing management part. I used to be at the very end. I bumped my my order up, so I'm not at the very end. I'm not the one that's having to rush through my content. But, yes, I am part of the entire education management. We did up our time to an hour and a half, to give us all plenty of time since there is so much going on in our vertical and so many amazing updates. Awesome. Well, thanks so much, Julia. This is a fantastic presentation. Thanks for being with us today, and thank you to everyone who is, who has joined us today and asked the great questions. I do wanna mention with the town hall that's coming up in December, that is for US and Canadian customers. So we've merged those groups now so we don't have a separate one for Canada and for The US. It's all together. So hopefully, everyone will attend, and we'll be promoting that later on. So if you didn't if you don't sign up for today, we'll keep telling you about it in the future. But thanks so much for everyone to everyone for coming, and thank you to Julia and everyone behind the scenes as well. Thank you, Al.